Customer Success Manager (U.S.)

hivelearning· Customer Success
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📍 USA

About this role

Degree: Bachelor’s degree required

Experience: 3–5 years in SaaS CS or Account Management

 

Responsibilities:

 Lead onboarding for new U.S. clients

 Conduct quarterly business reviews

 Train sales teams on Hive Perform

 Drive usage and ensure >90% retention

 Identify expansion opportunities

 Serve as senior contact for U.S. customers

 Provide technical and strategic support

Frequently Asked Questions

Is the salary disclosed for the Customer Success Manager (U.S.) position at hivelearning?
The salary for this Customer Success Manager (U.S.) role at hivelearning is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager (U.S.) position at hivelearning located?
This Customer Success Manager (U.S.) role at hivelearning is based in USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Success Manager (U.S.) at hivelearning belong to?
This Customer Success Manager (U.S.) position is part of the Customer Success department at hivelearning. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager (U.S.) position at hivelearning?
Click the "Apply Now" button on this page. You will be redirected to hivelearning's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Success Manager (U.S.) job at hivelearning posted?
This Customer Success Manager (U.S.) position at hivelearning was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager (U.S.)
hivelearning
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