Product Manager Growth - San Francisco, CA

otter· PD Brick & Mortar
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📍 San Francisco, CA

About this role

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

 

What you’ll do

As Product Manager for Product-Led Growth (PLG), you’ll own the roadmap for how Otter grows through the product itself. This role is focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention. You will:

  • Design and run experiments to improve funnel efficiency, reduce CAC, and increase conversion from lead → customer → expansion.
  • Build features and flows that generate organic growth.
  • Drive monetization through pricing experiments, upsell opportunities, and CRM-driven campaigns that expand LTV.
  • Partner with Marketing, Sales, and Data Science to enrich leads, improve attribution, and optimize channels.
  • Define and track success metrics – CAC, LTV, conversion rates, activation velocity, and self-serve revenue.
  • Work cross-functionally with engineering, design, and GTM to ship fast, learn quickly, and scale what works.

 

What we’re looking for

  • 3+ years of product management or relevant experience.
  • Proven track record of building and scaling growth-focused product experiences.
  • Strong quantitative skills: comfortable with SQL, experimentation, and growth modeling.
  • Creative problem solver with a bias toward fast learning and iteration.
  • Excellent communicator who can align GTM, data, and product teams around a shared growth roadmap.
  • Bonus: experience in SaaS, marketplaces, or restaurant/commerce technology.

 

Why join us

  • Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
  • Industry transformation: You’ll be part of a team redefining how restaurants run both online and offline.
  • Impact at scale: What you build will directly power thousands of restaurants and millions of diners.
  • Collaborative environment: You’ll work closely with talented colleagues across teams, with the support and guidance to grow your career.

 

What else you need to know

This role is based in our San Francisco office. We believe the best ideas and fastest progress happen when we’re together, so this is an in-office role five days a week.

The base salary range for this role is $195,000 - $246,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options)
  • Company-paid life and disability insurance (short- and long-term)
  • Voluntary insurance: accident, critical illness, hospital indemnity
  • Optional supplemental life insurance for self, spouse, and children
  • Pet insurance discount
  • 401(k)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave
    • Health Savings Account (HSA)
    • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

 

#LI-Onsite

Frequently Asked Questions

Is the salary disclosed for the Product Manager Growth - San Francisco, CA position at otter?
The salary for this Product Manager Growth - San Francisco, CA role at otter is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Manager Growth - San Francisco, CA position at otter located?
This Product Manager Growth - San Francisco, CA role at otter is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Product Manager Growth - San Francisco, CA at otter belong to?
This Product Manager Growth - San Francisco, CA position is part of the PD Brick & Mortar department at otter. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Manager Growth - San Francisco, CA position at otter?
Click the "Apply Now" button on this page. You will be redirected to otter's official application portal hosted on greenhouse where you can submit your application directly.
When was the Product Manager Growth - San Francisco, CA job at otter posted?
This Product Manager Growth - San Francisco, CA position at otter was posted on Nov 18, 2025. Apply as soon as possible — early applications are often reviewed first.
Product Manager Growth - San Francisco, CA
otter
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