Sales Manager - Vienna

Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.

In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.

The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new store, where a passionate team works to offer an exceptional customer experience.

AS PART OF THE BOUTIQUE TEAM

Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. Your main responsabilities are:

Sales team management

• As the right-hand person to the Store Manager, you coordinate all team activities and promote collaboration by ensuring information is shared.

• You ensure that the team understands and implements the brand strategy.

• You manage stockists to help them achieve their goals.

• You will organize regular meetings with the store's stock community, ensuring that the team is familiar with internal procedures and can train newcomers.

• You will contribute to the planning of store activities and resources (schedules, lunch breaks) and the preparation of morning meetings.

Contribute to Polène's performance

• Manage and organize warehouse activities: receiving and checking deliveries, managing customer reservations, obsolete items, invoices, and packaging, relabeling products.

• Ensure the success and results of inventories by following procedures: inventories by product family and annual inventory.

• Propose improvements to operational processes, making improvements to the procurement system and logistics organization.

• Perform regular stock analyses to inform optimization considerations.

• In a dynamic environment, you are the point of reference for the organization and optimization of new storage spaces.

KEYS TO SUCCESS

• You have at least 3 years of experience in a similar role, ideally in the luxury and/or leather goods sector.

• You demonstrate great autonomy and adaptability, with a dynamism that allows you to manage the flow of customers in the store.

• You have a strong appreciation for our products, craftsmanship, and the art of leather goods, which you can talk about with passion to our customers.

• You have a genuine spirit of collaboration and mutual support.

• You are able to deal with urgent situations and find quick solutions: flexibility is essential for us.

Polène is committed to ensuring inclusive selection processes and to selecting and promoting each candidate in an ethical and fair manner.