Accounts Receivable Officer

Hours of Work: 12-Month Term Full-Time (35-40 hours per week) 
Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

• Phenomenal local flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

This position is responsible for producing and distributing invoices to Air North’s account/agreement customers for applicable departmental transactions.

Key Duties and Responsibilities:

• Create accurate, timely Air North invoices and distribute invoices and supporting documentation to customers. Invoices originate from cargo, ticketing, and ground handling activities
• Liaise with internal departments to obtain billing information as required and follow up on delinquent account balances
• Reconcile the accounts receivable subledger to the general ledger
• Perform daily revenue processing and verification
• Process write-offs, adjustments, and other journal entries as approved
• Conduct credit checks for new customer applicants
• Review overdue accounts and suspend accounts as required in accordance with company policy
• Contact customers and perform collections activities via email, phone, and follow-up as necessary
• Respond to customer inquiries, including credit card charges, invoice copies, and billing questions
• Run refund reports and process accurate refunds on a daily basis

Must haves:

• Minimum Grade 12 diploma or equivalent
• Diploma or degree in accounting field or equivalent experience
• Minimum 2 years’ accounting experience, specific to accounts receivable 
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Experience working in a multi-company environment
• Previous aviation experience 

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 15 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call