Client Manager, Employee Benefits
themjcos· Arizona Employee Benefits
About this role
SUMMARY
Deliver expert consultation and outstanding service to Employee Benefits clientele. Responsible for helping clients navigate their benefit needs with short- and long-term solutions through planning, evaluating, implementing and managing employee benefits.
ESSENTIAL FUNCTIONS
- Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility
- Lead the renewal and marketing process, including preparing and distributing RFP packets
- Analyze and view proposals; provide recommendations to the Sales/Consulting team
- Work with Consultant in the preparation of new and renewal service contracts
- Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms
- and accuracy of data
- Coordinate plan design changes, contract changes and carrier changes
- Review and maintain executed client contracts, plan documents, SPDs, Business Associate Agreements and amendments
- Develop and maintain productive relationships with key personnel at TPAs, carriers and vendors; service as primary internal
- contact for service needs
- Work with Health Risk Management team in the analysis of claims data and development of additional value-add reporting
- Ensure information in Benefit Point is up-to-date and accurate
TECHNICAL FUNCTIONS
- Highly proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint)
- Familiar with the use of an Agency Management System and Document Management System
REQUIRED EXPERIENCE
- Preferred minimum of 5+ years of experience with client-facing customer service and/or marketing with an in-depth knowledge of the insurance brokerage business; preferably with self-funded benefit plans, medical stop loss and ancillary coverages
- Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow through and ability to work independently
- Excellent verbal and written communication skills; professional presentation skills
REQUIRED EDUCATION/CERTIFICATION
- Bachelor’s Degree preferred
- Life & Health License
Frequently Asked Questions
Is the salary disclosed for the Client Manager, Employee Benefits position at themjcos?
The salary for this Client Manager, Employee Benefits role at themjcos is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Manager, Employee Benefits position at themjcos located?
This Client Manager, Employee Benefits role at themjcos is based in Phoenix, Arizona. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Client Manager, Employee Benefits at themjcos belong to?
This Client Manager, Employee Benefits position is part of the Arizona Employee Benefits department at themjcos. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Manager, Employee Benefits position at themjcos?
Click the "Apply Now" button on this page. You will be redirected to themjcos's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Manager, Employee Benefits job at themjcos posted?
This Client Manager, Employee Benefits position at themjcos was posted on Jul 22, 2024. Apply as soon as possible — early applications are often reviewed first.
Client Manager, Employee Benefits
themjcos
You'll be redirected to themjcos's official application page on Greenhouse.