Operations Manager

As Operations Manager, Planning & Analysis, you will own the planning and reporting processes that keep the UK & Ireland Rides business running with accuracy and rigour. This is a high-ownership role centred on delivering reliable, timely financial reporting, maintaining the integrity of our forecasting processes, and ensuring senior stakeholders have the right information at the right time.

You will work closely with the Head of Operations, Rides Finance, Central Finance, Growth Analytics, Legal, and external advisors, sitting at the centre of operational performance and financial reporting across the UK & Ireland team

Main Responsibilities:

• Own the UK & Ireland budget planning and quarterly reforecast cycles, working closely with central finance teams, managing timelines and ensuring outputs are accurate, auditable, and delivered on schedule.
• Support the development of financial models and investment cases, reviewing assumptions and stress-testing outputs before they go to senior stakeholders.
• Build and maintain risk-adjusted financial models, with a strong grasp of the complexities around VAT, worker status, pension liabilities, and other regulatory exposures.
• Quantify financial risk across the UK portfolio and translate complex legal and regulatory dynamics into clear, decision-ready outputs for senior stakeholders.
• Define and maintain the UK financial data source of truth in partnership with data engineering teams and finance, resolving inconsistencies and keeping stakeholders aligned.
• Act as the financial authority for the Operations team, enabling data-driven decision-making and supporting business case development across all domains.
• Champion the adoption of AI tools and automation within the Operations team, helping colleagues work more efficiently and get more from the tools available to them.
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Requirements:

• Someone who enjoys the people they work with as much as the work itself. Bolt moves fast and the bar is high, and we want someone who brings good energy alongside strong delivery and genuinely wants to be part of a team.
• 4+ years of experience in financial analysis, planning & analysis, operations, or a related field.
• Strong financial reporting skills, with a track record of owning reporting cycles end-to-end and hitting deadlines consistently..
• High attention to detail and data integrity, with the ability to spot inconsistencies and drive them to resolution.
• Advanced proficiency in Excel and/or Google Sheets, with experience working with large, interconnected datasets.
• Comfortable working across regulatory and legally sensitive topics such as tax treatments, provisions, legal issues.
• Experience producing clear management reporting and presenting outputs to senior stakeholders.
• Strong understanding of financial reporting tools such as Looker, Power BI, Tableau, or similar.
• Excellent communication skills, with the ability to translate numbers into clear, decision-ready outputs.
• High ownership and a structured approach to managing multiple reporting workstreams simultaneously.
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