Strategy & Operations Manager

Bolt Food is seeking a Strategy & Operations Manager to lead and drive operational improvements across Lithuania. In this role, you will partner closely with the General Manager to enhance operational efficiency, provide strategic insights through advanced data analysis, develop and maintain robust financial models, and support high-impact decision-making. You will also oversee key projects from conception to execution, ensuring alignment with business objectives and measurable outcomes

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Bolt Food is seeking a Strategy & Operations Manager to drive operational excellence and strategic initiatives in Lithuania.

In this role, you will partner closely with Operations Specialists, Operations Managers, the General Manager, and HQ teams to analyze and optimize business performance, develop and maintain financial models, and provide actionable insights to support key operational and strategic decisions. You will play a central role in identifying opportunities for growth, improving processes, and tracking metrics that drive measurable impact across the business.

This is a full-time, permanent position. The monthly gross salary for this role ranges from €4,500 – €6,800, depending on your experience, skills, and expertise.

• Operational improvement: Scale and optimize country operations by reviewing existing workflows and defining new, data-backed processes. Oversee merchant operations, onboarding, and content quality. Tackle key challenges such as pricing optimization, fraud reduction, refund management, and timely delivery by leveraging data and automation tools to achieve cost savings and order growth.
  
  
•  Financial Analysis & Modeling: Providing advanced financial analysis and modeling across all parts of the balance sheet, including assets, liabilities, equity, revenue, and expenses. Developing and implementing financial models to simulate the impact of different strategies on the company’s financial performance. Automating and standardizing processes to decrease operational costs and improve efficiency.
  
  
• Strategic Planning & Decision-Making: Supporting the General Manager by providing data-driven insights and financial models to guide complex financial decisions. Identifying and recommending strategies to optimize financial performance, focusing on a balanced approach that considers both growth and cost management.
  
  
• Owning and Delivering Key Operational Metrics: Ensuring the achievement of country targets through operational excellence and overall performance. Proactively reporting progress and KPIs in a timely manner.
  
  
• Managing stakeholder relations: Coordinating with other departments and third-party providers to enhance operational efficiency. Fostering a strong collaboration within local teams, the central team and external partners, to ensure seamless project delivery and achievement of KPIs.
  
  
• Project Management: Identifying and resolving the most challenging issues for country operations by working closely with other teams. Managing local projects to ensure alignment with the General Management's strategy.

• Bachelor’s degree in Business Administration, Project Management, Operations Management, or a closely related field.

• Over 7 years of proven experience in operations, consultancy, business development, or analytics, with at least 3 years leading and managing high-performing teams.

• Exceptional analytical thinker with a passion for solving complex problems and deriving insights from large datasets; advanced data analysis skills are essential.

• Demonstrates ownership and initiative, proactively identifying opportunities and implementing effective solutions to business challenges.

• Thrives in a matrix environment, driving cross-functional collaboration with outstanding organizational, planning, and project management capabilities.

• Superior written and verbal communication skills in English, capable of conveying complex ideas clearly and effectively.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.