Account Executive

Who we are looking for:

The Account Executive will collaborate closely with all members of the account team, serving as a vital link between clients, internal departments, and team members. In this role, you will build and maintain client trust, managing relationships at junior to mid-levels effectively. You will become an expert in the client's business, possessing a thorough understanding of the competitive landscape and the impact of data and business results.  This role is hybrid and will require days in our Chicago West Loop office.  

What you’ll do:

• Build strong working relationships internally and with junior & mid‑level clients, serving as the connection point between client needs and Eicoff teams.
• Work closely with the Account Director across 1-3 client accounts to streamline communication, keep teams aligned, and ensure smooth delivery of work.
• Manage day‑to‑day tasks with growing independence and sound judgment.
• Oversee multiple smaller projects and support senior staff on larger efforts, tracking timelines and flagging risks or delays to the appropriate Eicoff teams.
• Lead internal and client meetings with confidence and preparation.
• Understand basic staffing and scoping needs, flagging scope shifts to senior team members.
• Bring energy, curiosity, and initiative to projects, helping keep work moving and contributing to more engaging deliverables.
• Review internal and client‑facing materials to ensure they tell a clear, accurate story, and partner with teams to resolve gaps before anything is delivered.
• Act as quality control for creative deliverables – ensuring scripts, storyboards, rough cuts, and final cuts accurately reflect client feedback at each stage.
• Learn to pull and organize data from agency tools and databases, helping the team prepare clear, client-ready insights and pitch materials.
• Learn the fundamentals of performance media metrics and how they inform client reporting, campaign optimizations, and client conversations.
• Partner with team leads to turn performance data, competitive activity, and creative observations into clear, actionable takeaways for clients.
• Partner with finance and media teams to confirm campaign billing is accurate, matches scope, and reflects the work delivered.
• Demonstrate interest and initiative in identifying new ideas or opportunities for clients.
• Contribute to new business efforts through research, coordination, and presentation support.

What you’ll need:

• 2-4 years of industry experience managing “the making” or delivery of great work.
• A positive, engaging presence that helps teams work well together.
• Strong written and verbal communication skills.
• Ability to build clean, compelling presentations in PowerPoint.
• Developed skills in research and analysis.
• Willingness to take on new challenges and operate autonomously.
• Critical attention to detail and organizational excellence.
• Good listener.
• Calm and focused under pressure.