CONSOLE OPERATOR

ahmchealth· Administrative/Clerical
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📍 Daly City, CA, USOTHER💰 USD 31–34/yr

About this role

Overview

JOB SUMMARY:

The Console Operator is primarily responsible for rapid accurate and courteous processing of intercommunication systems.

Responsibilities

POSITION SPECIFIC DUTIES (other duties may be assigned)

Answers incoming calls, screens and forwards as appropriate. Provide friendly competent customer service on the telephone and in person with staff, patients, medical staff, peers, administrators and other customers.

 

Answer and process all incoming calls from X-tend Phone System in a timely manner

 

Maintain accurate directory information.

 

Shares information changes or messages concerning On-Call schedule with fellow operators.

 

Maintain department equipment, which includes: Consoles, PC, handsets, headsets, maintains and clean workstation at the end of each shift, logging off any console not in use.

 

Follow hospital and department policies & procedures/ safety policies & procedures. Maintains professional attitude and appearance; wears nametag.

 

Attends assigned classes and meetings reads assigned material.

 

Announce all codes/ Monitor all alarms: code blue, code red, triage.

 

Maintain list of house staff and location, maintain patient name and location, list on-call staff for evening, night and weekend duty. Operate overhead paging system, use personal pager when available.

 

Answer all incoming calls from X-tend Phone System, and route to various Departments. Transfer interoffice telephone calls, set up conference calls. Provide service for the deaf by using TDD phone.

 

Qualifications

QUALIFICATIONS/JOB REQUIREMENTS:

EDUCATION:                                       

  • High school diploma or equivalent

 

EXPERIENCE:

  • One year experience as a console/switchboard operator with 10 or more incoming lines preferred
  • Experience in a Hospital setting preferred
  • Experience in a Corporate setting may be considered

  

OTHER SKILLS, ABILITIES & KNOWLEDGE:

  • Professional and effective communication to include good written and verbal English

 

Hospital Description

AHMC Seton Medical Center is a 377-bed acute and post acute facility encompassing two locations in the northern San Mateo County area. 

Frequently Asked Questions

What is the salary for the CONSOLE OPERATOR role at ahmchealth?
The listed salary for this CONSOLE OPERATOR position at ahmchealth is USD 31–34/yr. This is an OTHER role.
Where is the CONSOLE OPERATOR position at ahmchealth located?
This CONSOLE OPERATOR role at ahmchealth is based in Daly City, CA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CONSOLE OPERATOR role at ahmchealth full-time or part-time?
This is listed as a OTHER position. It is posted as a CONSOLE OPERATOR role in the Administrative/Clerical department at ahmchealth.
Which team or department does the CONSOLE OPERATOR at ahmchealth belong to?
This CONSOLE OPERATOR position is part of the Administrative/Clerical department at ahmchealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CONSOLE OPERATOR position at ahmchealth?
Click the "Apply Now" button on this page. You will be redirected to ahmchealth's official application portal hosted on icims where you can submit your application directly.
When was the CONSOLE OPERATOR job at ahmchealth posted?
This CONSOLE OPERATOR position at ahmchealth was posted on Mar 23, 2026. Apply as soon as possible — early applications are often reviewed first.
CONSOLE OPERATOR
ahmchealth · 💰 USD 31–34/yr
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