Front Desk Receptionist (Traveling)

Overview

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. 

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

If you are looking for a career with a busy, fast paced medical office, then joining the Anne Arundel Dermatology’s Surgery Center team is for you! We are looking for highly motivated, self-starting individuals, who work efficiently and are detail oriented, to join our team. You will not only be working alongside a large administrative team, but also with some of the top Moh’s Surgeons in the area. This is a great opportunity to be a part of our vast growing practice or an essential stepping stone for anyone looking to advance their career in the administrative side of the medical field.

Pay range: $17-22/hr, depending upon experience. Mileage reimbursement for all travel provided. 

Responsibilities

• Greet patients in polite, helpful manner.  Provide necessary instructions and/or directions.
• Answer phones timely and professionally.
• Transfer calls or send internal communication to the appropriate team members.
• Maintain strict confidentiality in adhering to HIPAA regulations.
• Verify and update insurance coverage and patient demographics.
• Update patient information, provide necessary forms for completion. 
• Prep patient charts for upcoming visits.
• Place confirmation calls to confirm patient’s upcoming appointments.
• Collect copays or fee for services rendered and any past due/current balances, as per the daily check in process.
• Reconcile daily bank(s) and post to the appropriate supervisor at the end of each business day.
• Send/receive patient medical records in accordance with HIPAA.
• Maintain daily COVID cleaning regulations per the CDC and AAD protocols.
• Willing to travel frequently to the following surgery centers:
  • Annapolis, MD
  • Glen Burnie, MD
  • Prince Frederick, MD
  • Berlin, MD (max 2 days per month)
  • Havre DeGrace (max 1x per week)
• Other duties assigned as deemed necessary by management. 

Qualifications

• High school diploma or equivalent is required
• Minimum of one-year work experience in a medical practice preferred
• Strong back ground in customer service preferred.
• Long term commitment preferred. If looking to advance, 2 year commitment required.

Licensure/Certifications/Education

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products