Director, Program and Operations

Overview

POSITION TITLE: Director, Program and Operations  

REPORTS TO: Senior Regional Director, Los Angeles 

SUPERVISION EXERCISED: Regional staff, interns 

LOCATION: Los Angeles, CA 

Grade/Class: Grade H, Exempt, PSA Eligible 

ABOUT THE ORGANIZATION: 

ADL is the leading anti-hate organization in the world. Founded in 1913 to protect the Jewish people, ADL works to stop the defamation of the Jewish people and secure justice and fair treatment to all. In the face of rising antisemitism and extremism, we protect, advocate, and educate, through a mix of programs and services using the latest innovations and technology, and seek to create a world without hate. More at www.adl.org. 

PRIMARY FUNCTION: 

Reporting to the Senior Regional Director, Los Angeles, the Director, Program and Operations serves as a strategic advisor and partner and is responsible for a broad range of strategic business initiatives, from development to successful execution, including decision-making, program management, and initiative implementation. This role supervises project teams related to organizational strategy for ADL Regions in Los Angeles, Santa Barbara, Orange County and San Diego. The Director is expected to convene multiple stakeholders, expand bandwidth and resources, and help drive organizational decisions that positively influence ADL Southern California’s strategic direction.  

Responsibilities

Primary: 

• Support and lead Southern California operational initiatives centered on achieving results related to regional and divisional operations, team development, operational excellence, financial outcomes, and growth and to ensure regions are operating at maximum efficiency. 
• Oversee various aspects of daily logistics of ADL operations in Southern California through collaboration with Southern California leadership, performing an array of responsibilities both from a strategic and tactical perspective.  
• Provide leadership and support for the development and execution of both long-term vision and short-term strategies.  
• Provide regional staff with recommendations and consultation to enhance teamwork and impact across all areas of regional operations.  
• Assess issues that serve as barriers to the success and operation of ADL Southern California, and work to ensure operations are at maximum effectiveness.  
• Gather cross-functional support that fosters long-term partnerships that are critical to organizational success; influence others to achieve outcomes.  
• Review, design, and execute on improvements and optimized efficiency to current processes through research, benchmarking, and data analysis to enable recommendations for streamlining processes and systems.  
• Maintain visibility internally across the organization and externally in the community to foster alignment towards strategic goals.

Secondary:

• Ensure data and information is analyzed, prepared, accurate, and easy to understand for leadership decision-making; offer perspective and guidance when needed.  
• Identify areas where ADL Southern California should direct focus to facilitate effective decision making; prioritize critical issues, identifying metrics for success, and consistently monitor to evaluate progress. 
• Serve as a trusted partner, convener, implementer, and integrator to advance work across the organization and support key cross-departmental projects.  

Qualifications

Skills: 

• Demonstrates and upholds ADL’s mission statement and core values; 
• Ability to operate with urgency in a fast-moving environment; shifts gears comfortably and looks for ways to focus on solution rather than the problem;  
• Solid judgment and decision-making skills, comfortable serving as a strategic advisor and influencer;  
• Nimble and analytical business mind with a focus on developing creative solutions; 
• Strong project management and reporting skills, with a focus on cross departmental communication;  
• Budget, cost, and profitability management skills; 
• Strong interpersonal, verbal, and written communication skills; 
• Ability and willingness to quickly learn new technologies and adapt to our needs and help teams integrate workflows; 
• Enthusiasm and flexibility to thrive in an atmosphere where priorities can shift based on current events; 
• Ability to work independently and contribute to a team-based, collaborative environment; 
• Resilience, responsiveness, and resourcefulness. 
• Ability to thrive in a demanding, fast-paced multi-tasking environment. 

Work Experience: 

• The ideal candidate has significant years’ experience in for-profit or non-profit in a strategic management role with demonstrable experience in planning/leading strategic initiatives, data analysis, budget management and proven experience in organizing and directing wide-ranging or cross-functional areas.  
• Experience with senior level leadership a plus.  
• Knowledge of and appreciation for the Jewish community, its customs and practices, preferred. 

Education:   

• Bachelor’s degree or equivalent work experience required. 
• MA in non-profit management business or related field a plus.  

Work Environment:  

• ADL is a hybrid environment; this role will require 3 days/week in the office. 

Compensation:

• This position has a salary range of $120,000 to $130,000. This salary range is reflective of a position based in Los Angeles, California. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers. 

ADL aims to create a working environment where every employee can thrive professionally.  Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.       

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.     

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.  

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.