Relationship Manager - Digital Distribution

Overview

The Relationship Manager – Digital Distribution is responsible for managing and growing strategic relationships with digital distribution partners. This role ensures seamless integration of products and services across digital platforms, drives partner engagement, and supports revenue growth through effective collaboration and operational excellence. 

Responsibilities

Partner Relationship Management

o Serve as the primary point of contact for digital distribution partners.

o Build and maintain strong, long-term relationships to enhance partner satisfaction and loyalty.

o Conduct regular business reviews and performance assessments with partners.

Digital Integration & Enablement

o Oversee onboarding and integration of products across partner platforms.

o Collaborate with internal teams (Product, Technology, Sales) to ensure accurate and timely integrations.

o Identify and resolve operational issues impacting digital distribution.

Performance Monitoring & Reporting

o Track KPIs such as partner engagement, product availability, error rates, and revenue contribution.

o Provide insights and recommendations to optimize digital distribution strategies.

Growth & Strategic Initiatives

o Identify opportunities to expand partnerships and introduce new digital channels.

o Support initiatives to reduce cycle times and improve onboarding efficiency.

o Drive adoption of digital tools and middleware solutions to enhance partner experience.

Qualifications

· Excellent oral and written communication skills

· Analytical thinking and problem solving

· Ability to excel in a fast paced, highly challenging environment where multi-tasking and short deadlines are met with consistent ability to achieve financial accuracy

· Strong communication skills and experience interacting with all levels of Management

· Ability to work both independently and as part of a team

· Bachelor’s degree preferably in a discipline requiring critical thinking and analytical skills.

· Minimum of 3 years of experience in a related analytical role is required.

· Analytical & problem-solving skills, including the ability to encourage new ways of looking at problems, processes, and solutions

· Experience pursuing long-term goals while balancing the short-term needs of the organization

· Advanced knowledge of Excel and PowerPoint.

· Moderate (or better) knowledge of SQL and PowerBI or similar data visualization and reporting tools

· Experience with data extraction and visualization and/or reporting

· Ability to self-direct; managing time and goals effectively with minimal supervision in both “build” and “run” stage business environments simultaneously.

The expected salary range for this role is USD $76,600.00 - USD $88,000.00 Yr. 

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.