Senior Business Systems Analyst

amtrustgroup· Operations
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📍 Cleveland, OH, USFULL TIME

About this role

Overview

The Senior Business Systems Analyst is a part of the Product Management/Execution group that supports outlining and implementing software solutions.  Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.  We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature.  Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. 

Responsibilities

  • Collaborate with business stakeholders to gather and document requirements.
  • Analyze and model business processes to identify areas for improvement.
  • Develop and implement system solutions that meet business needs.
  • Conduct system testing and validation to ensure functionality and performance.
  • Provide ongoing support and training to users.
  • Create and maintain documentation for system processes and procedures.
  • Support risk management and change management activities.
  • Stay up-to-date with industry trends and best practices.

Qualifications

  • Bachelor's Degree required from college or university or 3+ years’ experience in commercial insurance and accounts receivable setting
  • Knowledge of system development lifecycle (SDLC) and project management principles.
  • Proven experience as a Business Analyst or similar role.
  • Strong, professional communication skills including interacting with all levels of customer service including external customers, internal customers and senior management
  • Able to work effectively in a team environment, building rapport and relationships
  • Able to work independently
  • Proficient in synthesizing information and conveying it in a way that fosters common understanding
  • Proficient in the use of Microsoft Office, particularly in Outlook, Word, Project and Visio
    • Prior experience in Commercial Lines Property & Casualty insurance

    The expected salary range for this role is USD $100,200.00 - USD $125,000.00 Yr. 

     

    Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

     

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

 

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

 

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Frequently Asked Questions

Is the salary disclosed for the Senior Business Systems Analyst position at amtrustgroup?
The salary for this Senior Business Systems Analyst role at amtrustgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Business Systems Analyst position at amtrustgroup located?
This Senior Business Systems Analyst role at amtrustgroup is based in Cleveland, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Business Systems Analyst role at amtrustgroup full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Senior Business Systems Analyst role in the Operations department at amtrustgroup.
Which team or department does the Senior Business Systems Analyst at amtrustgroup belong to?
This Senior Business Systems Analyst position is part of the Operations department at amtrustgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Business Systems Analyst position at amtrustgroup?
Click the "Apply Now" button on this page. You will be redirected to amtrustgroup's official application portal hosted on icims where you can submit your application directly.
When was the Senior Business Systems Analyst job at amtrustgroup posted?
This Senior Business Systems Analyst position at amtrustgroup was posted on Feb 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Business Systems Analyst
amtrustgroup
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