Business Office Coordinator

Overview

Position supports the efficient operation of the business office, ensuring seamless coordination of administrative tasks, financial processes and customer service functions.  The Business Office Coordinator is responsible for both A/P and A/R functions ensuring compliance with financial regulations and internal policies.  May also perform additional business office support functions as assigned. 

Responsibilities

• Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
• Actively participates as member of community’s management team.
• Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
• Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
• Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
• Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
• Drives the Medicaid application process for applicable residents.
• Responsible for census management for the community.
• Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed.
• Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
• Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
• Attends community’s reimbursement meetings, care conferences, IDT meetings, and all other applicable meetings and trainings, as needed.
• Performs applicable month-end close activities.
• Reconciles Expenses to Revenue on a monthly basis.
• Completes annual Medicaid and Medicare Cost Reporting and other year-end activities needed.
• Participates in monthly accounts receivable aging review and assist CBO as needed for collection activities or other follow-up items.
• Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team. This includes coaching staff that are participating in a succession development plan, adhering to affirmative action requirements, and providing direction and support for direct and indirect reports. 
• Works with the Benedictine Foundation, if applicable and/or as needed for the community.
• Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.
• Performs other duties, tasks and/or projects as assigned.

Qualifications

Required

• High School Diploma or equivalent
• One (1) or more years of healthcare accounts receivable and/or accounts payable experience
• Computer experience and use of general office equipment

Preferred

• Ability to work independently with organizational skills
• Must be able to read, write and communicate in English
• Ability to read and write to work with patient information and communicate appropriately with key stakeholders.
• Ability to multi-task and prioritize duties
• Requires analytical, deductive reasoning,and problem solving abilities.

EEO/AA/Vet Friendly

Salary Range

Benefits Statement

A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits.  For more information visit our website at www.benedictineliving.org.

Additional Information

Insurance Background required for this position.