Front Office Assistant, Sr

baptisthealthal· BHMGAL PRIMARY CARE LINCOLN
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📍 BIRMINGHAM, AL, USFULL TIME

About this role

Position Summary

Sr. Front Office Assistant – Full-Time - Primary Care

📍 Location: 47344 US Hwy 78, Lincoln, AL 35096🕘 Schedule: Monday – Friday | 8:00 AM – 5:00 PM

 

About the Role

 

We are seeking a reliable, personable Front Office Assistant to join our front‑line team. In this role, you will be the first point of contact for patients and visitors, providing a welcoming experience while supporting daily administrative and clerical operations. This position is ideal for someone who is professional, organized, and passionate about delivering excellent service in a medical environment.

 

About Baptist Health Medical Group

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

  • Medical, Dental, Vision
  • 403(b) Retirement Savings Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off (up to 5 weeks to start)
  • Life Insurance
  • Extended Leave Plan (ELP)
  • Family Care (childcare, elder care, pet care)
  • Paid Parental Leave
  • Pet Insurance
  • Car Insurance
  • Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

 

ALL BENEFITS START DAY ONE

Responsibilities

Key Responsibilities

  • Greet and assist patients, visitors, and families in a warm, professional manner
  • Answer multi‑line phones, route calls, and manage voicemail messages
  • Schedule patient appointments and maintain accurate calendars
  • Check patients in and out, verify insurance information, and update records
  • Manage front office tasks such as filing, scanning, data entry, and mail handling
  • Maintain a clean, organized, and patient‑friendly reception area
  • Collaborate with clinical and administrative staff to ensure smooth daily operations
  • Provide general support to the medical team as needed

Qualifications

Qualifications

  • 2+ year of Front Office Assistant experience in a medical setting (required)
  • Strong communication and customer‑service skills
  • Comfortable working in a moderate‑paced, team‑driven environment
  • Organized, detail‑oriented, and able to multitask effectively
  • Basic proficiency with computers, scheduling systems, and office technology
  • Professional, friendly, and dependable

Why Join Us?

  • Supportive, team‑oriented workplace
  • Opportunity for internal growth and career development
  • Predictable daytime weekday schedule
  • Meaningful patient‑focused work in a welcoming office environment

Frequently Asked Questions

Is the salary disclosed for the Front Office Assistant, Sr position at baptisthealthal?
The salary for this Front Office Assistant, Sr role at baptisthealthal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Assistant, Sr position at baptisthealthal located?
This Front Office Assistant, Sr role at baptisthealthal is based in BIRMINGHAM, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Assistant, Sr role at baptisthealthal full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Office Assistant, Sr role in the BHMGAL PRIMARY CARE LINCOLN department at baptisthealthal.
Which team or department does the Front Office Assistant, Sr at baptisthealthal belong to?
This Front Office Assistant, Sr position is part of the BHMGAL PRIMARY CARE LINCOLN department at baptisthealthal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Assistant, Sr position at baptisthealthal?
Click the "Apply Now" button on this page. You will be redirected to baptisthealthal's official application portal hosted on icims where you can submit your application directly.
When was the Front Office Assistant, Sr job at baptisthealthal posted?
This Front Office Assistant, Sr position at baptisthealthal was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Assistant, Sr
baptisthealthal
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