Director of Hospital Revenue Management

Position Summary

Director of Hospital Revenue Management

Coverage of: 

Baptist Health Princeton Hospital - Baptist Health - Hospitals & Emergency Room in Birmingham, AL

Baptist Health Brookwood Hospital

*The incumbent will be required to spend time at the Orlando, FL corporate office for a designated training period after hire*

About the Role:We are seeking an experienced Director of Hospital Revenue Management to lead and oversee revenue cycle operations across multiple hospital facilities and outpatient services. This role is critical in ensuring accurate billing, collections, and compliance while driving process improvements and achieving financial goals.

Key Responsibilities:

• Provide leadership and strategic direction for hospital billing, insurance collections, cash posting, denial management, and variance resolution.
• Oversee revenue management functions for new acquisitions and transitional service agreements.
• Monitor accounts receivable aging and implement corrective actions to maintain financial health.
• Collaborate with analytics teams to track KPIs and meet performance targets.
• Develop and implement policies, procedures, and process improvements to optimize workflows.
• Manage personnel functions including hiring, coaching, and performance management.
• Ensure compliance with state and federal regulations and organizational standards.
• Prepare and present data analysis and reports to support decision-making.

Qualifications:

• High School Diploma required.
• Bachelor’s degree in Business, Healthcare Administration, Finance preferred.
• Associate’s degree and three (3) years of directly related work experience may substitute for Bachelor’s degree (in addition to the requirements listed in the Experience section)
• Ten (10) years of healthcare revenue cycle experience may substitute for Bachelor’s degree (in addition to the requirements listed in the Experience section)
• HFMA or AAHAM certification preferred.

Experience:

• Five (5) years of Hospital Revenue Management experience to include three (3) years of leadership experience.
• Knowledge of best practices related to revenue cycle operations.

Why Orlando Health?

Join a team recognized as a Great Place to Work® and one of Glassdoor’s Best Places to Work. We offer competitive pay, comprehensive benefits starting day one, career growth opportunities, and a culture built on respect, collaboration, and community impact.