System Director Patient Financial Services

arh· Collections
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📍 Lexington, KY, USOTHER

About this role

Overview

Under the general supervision of the Chief Revenue Officer, providing strategic leadership and direction for the patient financial services functions across the healthcare system. This role involves overseeing billing, collections, denials, cash posting, accounts receivable management, revenue cycle management, and other related processes to optimize revenue capture, ensure compliance with regulatory requirements, and contribute to the financial success of the organization. Must be able to meet performance goals to include, cash, A/R days, production by area, and denial reduction. The Director is responsible for monitoring changes in the healthcare industry impacting the billing and collection efforts of the Health System.

Responsibilities

  • Develop and implement a strategic vision for patient financial services aligned with organizational goals.
  • Collaborate with other leaders to integrate financial services into the overall healthcare financial strategy.
  • Lead and manage a team of managers and staff responsible for billing, collections, revenue cycle management, denials, and cash posting for both professional and hospital teams.
  • Develop and implement strategies to optimize the revenue cycle, from patient registration to final billing and collection.
  • Monitor key performance indicators related to revenue cycle management and take corrective actions as needed.
  • Stay abreast of healthcare regulations and ensure that financial services processes comply with federal, state, and local requirements.
  • Develop and implement policies and procedures to maintain compliance.
  • Oversee billing and collection processes to maximize reimbursement and minimize denials.
  • Collaborate with patient access and clinical teams to address financial concerns of patients.
  • Develop and implement training programs for financial services staff to ensure they are well-equipped with the necessary skills and knowledge.
  • Stay informed about changes in healthcare billing and reimbursement and provide ongoing education to staff.

    • Qualifications

    Minimum EducationBachelor's degree in healthcare administration, business administration, or a related field; Master's degree preferred or equivalent experience.Several years of progressive leadership experience in revenue cycle management or related healthcare administration roles.Strong understanding of healthcare regulations and compliance requirements.Excellent communication, interpersonal, and leadership skills.Demonstrated ability to drive process improvement and optimize operational efficiency.

    Minimum Work ExperienceDemonstrated skills in the areas of negotiation, communication (verbal and written), conflict, creative problem solving, and critical thinking. Knowledge of healthcare financing, community and organizational resources, and data analysis.Knowledge of hospital billing, clinic billing, collections, cash posting, and revenue cycle processes.Experience with managed care preferred.Excellent verbal and written communication skills required.Demonstrates flexibility via an ability to adapt to changing priorities and regulations.Basic computer skills required.

     

    Required Licenses/Certifications

    HFMA or NAHAM certifications preferred.

     

    Required Skills, Knowledge, and Abilities

    Understanding of best practice for revenue cycle management, hospital and clinic billing, denials management, and cash collections.

    Frequently Asked Questions

    Is the salary disclosed for the System Director Patient Financial Services position at arh?
    The salary for this System Director Patient Financial Services role at arh is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the System Director Patient Financial Services position at arh located?
    This System Director Patient Financial Services role at arh is based in Lexington, KY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the System Director Patient Financial Services role at arh full-time or part-time?
    This is listed as a OTHER position. It is posted as a System Director Patient Financial Services role in the Collections department at arh.
    Which team or department does the System Director Patient Financial Services at arh belong to?
    This System Director Patient Financial Services position is part of the Collections department at arh. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the System Director Patient Financial Services position at arh?
    Click the "Apply Now" button on this page. You will be redirected to arh's official application portal hosted on icims where you can submit your application directly.
    When was the System Director Patient Financial Services job at arh posted?
    This System Director Patient Financial Services position at arh was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
    System Director Patient Financial Services
    arh
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