Plumbing Service Technician (Weekends Included)

Overview

Who We Are 

Here at Atchley Air Cooling, Heating, Plumbing & Electrical we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards.

What's It Like to Work Here 

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. 

Who You Are 

As a Plumbing Service Tech you will play a key role in providing exceptional service while also identifying and recommending Plumbing solutions that improve the performance and energy efficiency of our customers' systems. This is not your typical technician role—it's about offering value-driven solutions, ensuring customers’ systems run at peak performance, and closing sales that make sense for the customer’s needs. 

You'll combine your Plumbing expertise with sales techniques to identify opportunities for service upgrades, system replacements, and other solutions that enhance the overall customer experience. Your goal? To deliver excellent service while building long-lasting relationships and growing the business. 

Essential Job Functions 

• Diagnose, troubleshoot, repair, and maintain plumbing systems, fixtures, and appliances  

• Ensure all work complies with industry standards and company protocols 

• Engage customers in meaningful conversations about their Plumbing systems, educating them on potential improvements, upgrades, or repairs that will benefit them in the long run 

• Identify and present Plumbing products and service recommendations based on customer needs and system analysis. Close sales for system upgrades, new equipment installations, and preventative maintenance plans. 

• Establish rapport and trust with customers by offering tailored solutions, handling objections with professionalism, and providing clear, honest advice. 

• Generate new business opportunities through customer referrals, follow-ups, and actively seeking potential service or upgrade opportunities while on the job. 

• Work closely with our dispatch and sales teams to ensure timely scheduling and seamless follow-up on leads or job opportunities. 

• Meet and exceed personal sales goals while maintaining high standards of technical service. 

Essential Job Requirements 

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required Qualifications 

• High School Diploma or GED Equivalent  

• 3+ years of Plumbing Service experience  

• 1+ years of proven success in selling direct to homeowners via in-home presentation 
• Journeyman License

• Strong sales, customer service, and closing skills 

• Exceptional communication/interpersonal skills 

• Assertive and confident personality 

• Ability to exercise independent judgment and make appropriate decisions 

• Ability to organize and manage multiple tasks accurately 

• Commitment to company values 

• Ability to climb into and through attics and crawl spaces 

• Ability to work outside and in extreme temperatures 

• Must have a clean driving record. 

• Basic computer skills 

• Reliable & punctual attendance 

• Ability to be flexible in working a variable schedule including evenings and rotational weekends 

• Fluent ability to speak, read, and write in the English language 

Preferred Qualifications: 

• Service Titan experience 

Compensation & Hours 

• Pay: Commission
• Hours: 7:00 a.m. - 5:00 p.m. (Thursday - Monday) 

Candidates must successfully pass a drug test and background check. 

If we sound like a company you want a long-term career with, apply today! 

We are an Equal Employment Opportunity Employer

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