Logistics Dispatch Associate II

atlasworldgroupinc· Customer Service/Support
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📍 Brooklyn Park, MN, USFULL TIME

About this role

Overview

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

 

The Dispatch Associate helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Dispatch Associate II reports directly to the Location Manager.

 

Key Responsibilities:

  • Dispatching 5+ in home delivery teams through multiple stops.
  • Initiating call behinds with customers.
  • Accurately manage shipment updates, including customer notification and data entry into client reporting system.
  • Reporting delivery delays / in window times to customers.
  • Building relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
  • Other duties may be assigned.

Your Wellness is our Focus:

  • Medical, dental, and vision for employees and dependents
  • Employee, Spousal, and Child Life Insurance

Financial Wellbeing:

  • Generous 401(k) matching retirement plans
  • Pre-tax savings plans, HSA

Flexibility and Time Off:

  • Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours: 

  • Full-time position that will consist of 40 hours per week.
  • Hours are 10:00am to 6:00pm, Tuesday - Saturday
  • Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

Qualifications

What You'll Need:

  • High School Diploma/Equivalent. 
  • Bi-lingual (English/Spanish) required.
  • 2-4 years' job-related experience and/or a combination of both education and experience are required.
  • Effective problem-solving, oral, and written communication skills.

  • Experience in Logistics/In-Home Delivery/Electrical preferred. Knowledge of DOT regulations a plus.

  • Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

Frequently Asked Questions

Is the salary disclosed for the Logistics Dispatch Associate II position at atlasworldgroupinc?
The salary for this Logistics Dispatch Associate II role at atlasworldgroupinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Logistics Dispatch Associate II position at atlasworldgroupinc located?
This Logistics Dispatch Associate II role at atlasworldgroupinc is based in Brooklyn Park, MN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Logistics Dispatch Associate II role at atlasworldgroupinc full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Logistics Dispatch Associate II role in the Customer Service/Support department at atlasworldgroupinc.
Which team or department does the Logistics Dispatch Associate II at atlasworldgroupinc belong to?
This Logistics Dispatch Associate II position is part of the Customer Service/Support department at atlasworldgroupinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Logistics Dispatch Associate II position at atlasworldgroupinc?
Click the "Apply Now" button on this page. You will be redirected to atlasworldgroupinc's official application portal hosted on icims where you can submit your application directly.
When was the Logistics Dispatch Associate II job at atlasworldgroupinc posted?
This Logistics Dispatch Associate II position at atlasworldgroupinc was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Logistics Dispatch Associate II
atlasworldgroupinc
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