Overview

Summary/Objective  

The Applications Project Coordinator position manages application-based client projects from inception to conclusion. The coordinator assists the Applications Manager with specific administrative tasks related to their assigned projects.

Responsibilities

Essential Functions  

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   

• Plan and coordinate the success of various client-initiated and internal projects while working closely with Application Technicians and the Application Lead, including, but not limited to, existing client projects, internal service enhancements, and process definition and/or implementation.
• Communicate project progress, decisions, and deviations with the Applications Manager, Applications Technicians, and project stakeholders.
• Monitoring daily progress of projects to keep workflow on track.
• Update documentation for clients, projects, and/or internal processes.
• Prepare and update project plans and timelines for assigned projects.
• Host and attend meetings as necessary to communicate with clients and staff.
• Oversee project tasks and expectations to provide streamlined project execution professionally.
• Track project budgets and hours as required.
• Monitor, review, assign, and create projects from the Applications Queue
• Monitor real-time events and multi-task between various concurrent activities.
• Support the Applications Manager by handling administrative tasks to keep projects running smoothly.
• Involve senior management on more sensitive or complex problems.
• Perform related work as required.

Competencies

• Internal/External Communication Proficiency
• Organization and Time Management
• Attention to Detail
• Personal Accountability
• Problem Solving/Analysis
• Initiative
• Positive Attitude
• Team Player
• Good Decision Making
• Work Independently
• Time Management
• Motivational

Supervisory Responsibility  

This position has no direct supervisory responsibility, though management of projects includes supervision of project tasks by project team members.

Work Environment  

This job operates in a professional office environment (both internally / externally) and travels in an automobile (or possibly an airplane). This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.  This role routinely operates a company motor vehicle.

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  

Position Type and Expected Hours of Work  

This is a full-time position. Hours of work and days are variable, but typically Monday through Friday. Weekly backup coverage rotations are required. Project Coordinators are expected to be on call at any time to assist with the successful completion of project tasks. Occasional evening and weekend work may be required as job duties demand.  

Travel

Travel is not expected for this position.

Qualifications

Required Education and Experience

• Advanced capabilities to provide verbal and written communications with both internal and external stakeholders.
• Advanced ability to translate project concepts into easy-to-understand language.
• At least one year of a project or employee management work experience.

Preferred Education and Experience

• One or more years of project or employee management work experience.
• One or more relevant project management certifications (i.e., Project+, CAPM, and PMP).

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change, with or without notice.