Service Desk Specialist

playson· General
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🌍 Remote📍 Kyiv OfficeFullTime

About this role

Key Responsibilities

  • Provide IT support to employees (remote and on-site)

  • Manage user accounts, permissions, and system access

  • Handle onboarding and offboarding from the IT side

  • Prepare and configure employee workstations

  • Manage IT equipment procurement, delivery, and inventory

  • Troubleshoot hardware, software, and system issues

  • Maintain IT documentation and asset records

  • Support internal tools (Google Workspace, Atlassian, GitHub)

  • Assist with cloud access management (AWS / GCP / Azure basics)

  • Participate in IT infrastructure and security improvements

Requirements

  • 2+ years in IT support / Service Desk / system administration

  • Experience with access management, onboarding, equipment provisioning

  • Experience supporting macOS and Windows

  • Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

  • Experience with ticketing systems

  • Basic understanding of cloud platforms (AWS / Azure / GCP)

  • Basic understanding of GitHub access management

  • Experience maintaining documentation

  • Ukrainian required, basic English

Nice to have

  • Experience with MDM solutions

  • Experience with VPN or LDAP

  • Administration experience in Atlassian, GitHub, AWS

  • Interest or experience in security topics (Zero Trust, access control, endpoint security)

What We offer

  • Competitive EUR salary

  • Quarterly bonus system

  • Flexible schedule

  • Medical insurance

  • Unlimited vacation and sick leave

  • Budget for professional learning

  • Modern hardware

Recruiting Process

  • HR Interview

  • Technical Interview

  • Final Interview

Frequently Asked Questions

Is the salary disclosed for the Service Desk Specialist position at playson?
The salary for this Service Desk Specialist role at playson is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Service Desk Specialist job at playson remote?
Yes, this Service Desk Specialist position at playson is remote, with team members based in Kyiv Office. You can work from home or anywhere in the supported regions.
Is the Service Desk Specialist role at playson full-time or part-time?
This is listed as a FullTime position. It is posted as a Service Desk Specialist role in the General department at playson.
Which team or department does the Service Desk Specialist at playson belong to?
This Service Desk Specialist position is part of the General department at playson. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Desk Specialist position at playson?
Click the "Apply Now" button on this page. You will be redirected to playson's official application portal hosted on ashby where you can submit your application directly.
When was the Service Desk Specialist job at playson posted?
This Service Desk Specialist position at playson was posted on Mar 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Desk Specialist
playson
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You'll be redirected to playson's official application page on Ashby ATS.