Dispatcher - Forest Hill, MD

ars· Dispatchers
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🌍 Remote📍 Forest Hill, MD, USFULL TIME

About this role

Company Name

Blue Dot Heating, Air Conditioning

Overview

Pay: $20 to $23 per hourSchedule: Monday to Friday with rotating weekendsFull-time, year-round work

 

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience serving homeowners across the country.

 

We are seeking a highly organized Dispatcher to coordinate scheduling and support our residential HVAC service technicians. This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. This position is on-site in Forest Hill, MD.

 

What We Offer

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth opportunities within a national service network

Responsibilities

As an HVAC Dispatcher, you will coordinate daily scheduling and dispatch operations for residential HVAC service technicians.

Responsibilities include:

  • Dispatch HVAC service technicians efficiently to meet customer appointment times

  • Manage incoming service requests and schedule heating and air conditioning service calls

  • Coordinate technician routing and job assignments to maximize efficiency

  • Monitor call flow through the HVAC service platform and dispatch system

  • Communicate with technicians and customers to provide updates on HVAC service appointments

  • Support field teams throughout the day by adjusting schedules and resolving routing issues

  • Maintain accurate service scheduling and ensure technicians remain productive throughout the day

This is a fast-paced, in-office dispatcher position supporting residential HVAC service operations.

Qualifications

What You Need:

  • Prior experience in dispatch, scheduling, or call center environments

  • Experience coordinating field service teams (HVAC or home services preferred)

  • Proficiency in Microsoft Office and multi-line phone systems

  • Familiarity with local geography to support technician routing and service scheduling

  • Must report daily to the office (no remote work available)

  • Flexibility to work assigned shifts and weekend rotations as needed

  • Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

Frequently Asked Questions

Is the salary disclosed for the Dispatcher - Forest Hill, MD position at ars?
The salary for this Dispatcher - Forest Hill, MD role at ars is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Dispatcher - Forest Hill, MD job at ars remote?
Yes, this Dispatcher - Forest Hill, MD position at ars is remote, with team members based in Forest Hill, MD, US. You can work from home or anywhere in the supported regions.
Is the Dispatcher - Forest Hill, MD role at ars full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher - Forest Hill, MD role in the Dispatchers department at ars.
Which team or department does the Dispatcher - Forest Hill, MD at ars belong to?
This Dispatcher - Forest Hill, MD position is part of the Dispatchers department at ars. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher - Forest Hill, MD position at ars?
Click the "Apply Now" button on this page. You will be redirected to ars's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher - Forest Hill, MD job at ars posted?
This Dispatcher - Forest Hill, MD position at ars was posted on Jun 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher - Forest Hill, MD
ars
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