In-Store Customer Engagement Associate

ars· SSAs
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📍 Fairfax, VA, USFULL TIME

About this role

Company Name

McCarthy Services

Overview

 

Pay: $20.00 per hour + commissionEarning potential: $20 – $30 per hour on average with commissionSchedule: Discussed during interview, candidates must have open availablilityLocation: Fairfax, VAFull-time opportunities available

Join McCarthy, the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with over 7,000 professionals and 45+ years of trusted home service experience.

We are hiring Retail Lead Generators to work inside national home improvement retail stores promoting HVAC services, heating and air conditioning tune-ups, system replacements, and indoor air quality solutions. This is a great opportunity for individuals who enjoy speaking with people and want to earn hourly pay plus commission while introducing homeowners to professional HVAC services and consultations.

What We Offer

  • Weekly pay via direct deposit

  • Commission paid on top of hourly rate

  • Paid training — no HVAC experience required

  • Career path into HVAC Sales Advisor roles

  • Flexible part-time and full-time schedules

Full-time employees also receive:

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • Paid time off + holiday pay

  • Company-paid life insurance

Responsibilities

As a Retail Lead Generator, you will engage with retail shoppers and introduce them to ARS heating and air conditioning services.

  • Engage customers inside retail store locations to discuss HVAC upgrades, heating and air conditioning services, and indoor air quality solutions

  • Promote free in-home HVAC consultations and HVAC tune-ups

  • Generate leads for residential HVAC service, HVAC installation, and system replacement consultations

  • Educate homeowners about energy savings and comfort improvements through heating and air conditioning systems

  • Schedule appointments for HVAC service technicians or HVAC comfort advisors

  • Represent the ARS brand with professionalism and enthusiasm

Qualifications

What You Need

  • Outgoing personality and willingness to speak with shoppers
  • Retail, kiosk, or sales experience preferred (not required)
  • Retail, sales, or customer service experience preferred (not required)
  • Ability to stand and walk during shifts
  • Weekend and some holiday availability
  • Reliable transportation
  • Clean, professional appearance representing the ARS brand
  • Ability to attend weekly in-office meetings
  • Employment is contingent on a background check in accordance with applicable law

 

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

Frequently Asked Questions

Is the salary disclosed for the In-Store Customer Engagement Associate position at ars?
The salary for this In-Store Customer Engagement Associate role at ars is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the In-Store Customer Engagement Associate position at ars located?
This In-Store Customer Engagement Associate role at ars is based in Fairfax, VA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the In-Store Customer Engagement Associate role at ars full-time or part-time?
This is listed as a FULL TIME position. It is posted as a In-Store Customer Engagement Associate role in the SSAs department at ars.
Which team or department does the In-Store Customer Engagement Associate at ars belong to?
This In-Store Customer Engagement Associate position is part of the SSAs department at ars. See the full job description for more information about the team structure and responsibilities.
How do I apply for the In-Store Customer Engagement Associate position at ars?
Click the "Apply Now" button on this page. You will be redirected to ars's official application portal hosted on icims where you can submit your application directly.
When was the In-Store Customer Engagement Associate job at ars posted?
This In-Store Customer Engagement Associate position at ars was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
In-Store Customer Engagement Associate
ars
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