Conference Services Manager
coraltreehospitality· Sales and Marketing
About this role
Overview
About the Role
Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you’ll manage group events from contract through execution—ensuring every detail is delivered flawlessly while maximizing revenue opportunities and guest satisfaction.
If you thrive in a fast-paced hospitality environment, excel at building relationships, and enjoy bringing events to life, we’d love to meet you.
Why Join Seaport Hotel?
- Be part of a collaborative, service-driven team
- Work in one of Boston’s premier waterfront destinations
- Flexible work environment with some remote opportunities
- Opportunity to grow your career in a leading hospitality organization
Our Culture
At Seaport Hotel, we believe in delivering exceptional guest experiences through:
- Warm, genuine service
- Thoughtful anticipation of guest needs
- Collaboration, creativity, and accountability
- A deep commitment to each other and our guests
Responsibilities
What You’ll Do
- Serve as the primary contact for group and event clients, managing all planning and execution details
- Translate client needs into detailed event plans, including room blocks, meeting space, food & beverage, and logistics
- Prepare and manage event documentation (BEOs, resumes, menus, and programs)
- Coordinate across departments to ensure seamless event execution and exceptional service delivery
- Conduct site tours and client tastings to showcase the property
- Negotiate changes to group contracts while protecting hotel revenue and profitability
- Identify opportunities to upsell and maximize revenue for each event
- Oversee event execution on-site, ensuring a high-quality guest experience
- Review final billing for accuracy and alignment with contract terms
- Participate in sales meetings and contribute to team strategies and goals
Qualifications
What We’re Looking For
- 3+ years of experience in event or conference services (hospitality preferred)
- Prior leadership or supervisory experience a plus
- Strong knowledge of hotel operations and group/event management
- Excellent communication, organization, and problem-solving skills
- Proven ability to manage multiple events in a fast-paced environment
- Experience with Amadeus (or similar event systems) and Microsoft Office
- CMP certification preferred
- Experience in an urban hotel setting (Boston experience strongly preferred)
Frequently Asked Questions
What is the salary for the Conference Services Manager role at coraltreehospitality?
The listed salary for this Conference Services Manager position at coraltreehospitality is USD 75K+/yr. This is a remote FULL TIME role.
Is the Conference Services Manager job at coraltreehospitality remote?
Yes, this Conference Services Manager position at coraltreehospitality is remote, with team members based in Boston, MA, US. You can work from home or anywhere in the supported regions.
Is the Conference Services Manager role at coraltreehospitality full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Conference Services Manager role in the Sales and Marketing department at coraltreehospitality.
Which team or department does the Conference Services Manager at coraltreehospitality belong to?
This Conference Services Manager position is part of the Sales and Marketing department at coraltreehospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Conference Services Manager position at coraltreehospitality?
Click the "Apply Now" button on this page. You will be redirected to coraltreehospitality's official application portal hosted on icims where you can submit your application directly.
When was the Conference Services Manager job at coraltreehospitality posted?
This Conference Services Manager position at coraltreehospitality was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Conference Services Manager
coraltreehospitality · 💰 USD 75K+/yr
You'll be redirected to coraltreehospitality's official application page on icims.