Pool Ambassador
coraltreehospitality· Guest Services
About this role
Overview
The Ambassador is responsible for greeting and checking credentials for pool entry. S/he will be responsible for assuring sales of outdoor amenity, as well as food and beverage delivery to waiting guests. The Ambassador will always conduct them self in a manner that supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment.
The Ambassador shall strive to provide exceptional service to our pool guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!
Responsibilities
- Plans and coordinates flow of guests at the Cove
- Greets incoming guests
- Have a daily In-House list as well as VIP list
- Cleans and resets lounge chairs and dining area as needed- opens\closes umbrellas daily
- Ensures guests are comfortable and welcome if required to wait
- Responds to guests’ questions in a professional manner
- Maximizes the seating of the Cove
- Attends mandatory monthly department meetings
- Assists servers, bussers and bartenders with refilling beverages and/or clearing lounge chairs
- Delivers food to guests using assigned seating chart
- Rotates through the slide attendant position daily, working with the lifeguard to ensure guests use the water slide safely and one at a time
- Completes all assigned side-work, obtaining MOD or Supervisor signature when complete
- Informs server, bar staff or manager of any potential guest issues
- Familiarizes him/herself with menu & make recommendations on menu as needed
- Remove soiled towels as guests are complete with them
- Prep Cabanas for each guest, cleaning up afterwards
- Assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
- Maintains water service station, garbage removal and food service condiments
- Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
- Maintains an up to date working knowledge of all resort amenities as well as any special events
- Interacts with resort staff in a professional manner, assisting other departments with necessary information
- Addresses any guest issue promptly and with concern
- Offers guests assistance with resort directions, activity suggestions, etc.
- Provides assistance to pool staff as needed
Qualifications
- High school education preferred
- Prior food and beverage experience preferred
- At least six months customer service experience preferred
- Must have or be able to obtain prior to start date a valid OLCC card, Food Handlers Card
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with the guests and associates
- Must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat);
- Must be able to frequently lift and carry up to 25 lbs at shoulder height,
Frequently Asked Questions
Is the salary disclosed for the Pool Ambassador position at coraltreehospitality?
The salary for this Pool Ambassador role at coraltreehospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Pool Ambassador position at coraltreehospitality located?
This Pool Ambassador role at coraltreehospitality is based in Sunriver, OR, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Pool Ambassador role at coraltreehospitality full-time or part-time?
This is listed as a OTHER position. It is posted as a Pool Ambassador role in the Guest Services department at coraltreehospitality.
Which team or department does the Pool Ambassador at coraltreehospitality belong to?
This Pool Ambassador position is part of the Guest Services department at coraltreehospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Pool Ambassador position at coraltreehospitality?
Click the "Apply Now" button on this page. You will be redirected to coraltreehospitality's official application portal hosted on icims where you can submit your application directly.
When was the Pool Ambassador job at coraltreehospitality posted?
This Pool Ambassador position at coraltreehospitality was posted on Apr 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Pool Ambassador
coraltreehospitality
You'll be redirected to coraltreehospitality's official application page on icims.