📍 Knoxville, TN, USFULL TIME

About this role

Overview

 

PBX Operator, IT Telecommunication Services

Full Time, 80 Hours Per Pay Period, Day Shift

 

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

 

Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

 

Position Summary:

The primary purpose of the PBX operator is to efficiently answer and route all incoming call to the switchboard in the shortest time.  Must be able to deal with a high volume of calls, talk pleasantly with the public, monitor multiple alarm panels and page overhead.

Responsibilities

  • Answer incoming calls and routes to other departments.
  • Monitor multiple alarm panels and code phone
  • Place L.D. calls for physicians.
  • Page overhead for employees/page codes.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually.  Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Perform other duties as assigned or requested.

Qualifications

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

 

Minimum Experience:         

None

 

Licensure Requirement:      

None

Frequently Asked Questions

Is the salary disclosed for the PBX OPERATOR position at covenanthealth?
The salary for this PBX OPERATOR role at covenanthealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the PBX OPERATOR position at covenanthealth located?
This PBX OPERATOR role at covenanthealth is based in Knoxville, TN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the PBX OPERATOR role at covenanthealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a PBX OPERATOR role at covenanthealth.
How do I apply for the PBX OPERATOR position at covenanthealth?
Click the "Apply Now" button on this page. You will be redirected to covenanthealth's official application portal hosted on icims where you can submit your application directly.
When was the PBX OPERATOR job at covenanthealth posted?
This PBX OPERATOR position at covenanthealth was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
PBX OPERATOR
covenanthealth
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