Integrated Outpatient Coordinator

Overview

The Integrated Outpatient Coordinator provides leadership and clinical oversight for Chestnut’s adult Integrated Outpatient program, delivering both substance use and mental health treatment services. This role oversees program operations, staff supervision, service quality, and coordination of care while ensuring timely access to services and adherence to evidence-based, recovery-oriented, and trauma-informed practices. The Coordinator works collaboratively across departments to support seamless client engagement and high-quality integrated care.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

This role is Student Loan Repayment Eligible.

National Health Service Corp (NHSC) LOAN REPAYMENT PROGRAM - The NHSC LRP offers up to $100,000 for providers working in Health Professional Shortage Areas (HPSAs) in Illinois.

Responsibilities

• Supervise the adult Integrated Outpatient program in an assigned county, providing both substance use and mental health treatment services, including assessment, individual, family, group, and Immediate Access services
• Oversee the development, planning, implementation, and evaluation of services in accordance with governing policies, procedures, and quality standards
• Model and reinforce evidence-based practices, including recovery-oriented care, trauma-informed care, Motivational Interviewing, and the Community Reinforcement Approach
• Provide leadership and direction to promote positive collaboration within Chestnut and with community partners, particularly related to internal referrals and coordinated care
• Hire, train, supervise, and evaluate staff, interns, and volunteers, including providing certification and funder-required supervision as applicable
• Collaborate closely with the Centralized Access department to ensure timely client access, efficient scheduling, and continuity of care
• Provide direct clinical services at an assigned level and ensure staff meet expected service delivery levels
• Promote Chestnut’s culture of customer service excellence through adherence to behavioral standards
• Maintain confidentiality and security of all organizational, financial, and consumer information
• Perform other duties as assigned to support program and agency goals

Qualifications

To support a broad and diverse candidate pool, Chestnut welcomes applicants who meet one or more of the following qualification pathways:

• Bachelor’s degree in a behavioral health field, education, or social sciences (e.g., Community Health, Sociology, Community Psychology) with a minimum of five (5) years of human services experience OR
• Master’s degree in a human services or behavioral health–related field
• Certification as a Certified Alcohol and Drug Abuse Counselor (CADC) required

AND / OR (for advanced scope candidates):

• Master’s degree in a human services field with licensure as an LMFT, LCSW, or LCPC
• Minimum of three (3) years of clinical experience, with both mental health and substance use treatment experience preferred

Additional Requirements (all levels):

• Supervisory experience preferred
• Strong organizational, verbal, and written communication skills
• Basic computer proficiency, including Microsoft Word, Excel, Outlook, email, and electronic medical record (EMR) systems

Are you intrigued by this job but don’t meet every single requirement?Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut offers a new salary structure and robust benefits!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from

qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $49,000 - $68,500 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.  Check out additional benefits here!

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