Clinic Receptionist

Where You’ll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Job Summary and Responsibilities

As our Clinic Receptionist, you will be the welcoming face of our clinic, providing essential administrative support and ensuring a smooth patient experience. Your role is vital in maintaining an organized and efficient healthcare environment, from managing patient check-ins and appointments to handling critical patient information with utmost accuracy. You'll play a key part in patient satisfaction and clinic operations, reflecting our commitment to humankindness at every interaction.

Every day you will answer and route phone calls, schedule appointments, and meticulously collect, verify, and update patient demographic, copay, and insurance information. You'll manage document scanning, prepare patient charts, and assist with check-out procedures, including collecting payments and scheduling follow-up care. Additionally, you'll ensure timely communication regarding appointments and support general office needs like mail handling and supply ordering, collaborating closely with clinical staff to ensure patient flow and informed care.

To be successful in this front office medical professional role, you will need at least one year of experience in customer service, clerical, or business-related functions, coupled with strong organizational skills and the ability to manage multiple tasks effectively. Your commitment to maintaining patient confidentiality, adhering to all policies and standards, and embodying our values of compassion and integrity, will be crucial. Bilingual abilities and experience with electronic health records (EHR) systems are a plus, empowering you to contribute to a healthier future for all in our patient-centered clinic.

Job Requirements

Required

• One year of customer service experience, clerical, or business-related experience