Appointment Scheduler

commonspirit· Family Practice Clinic
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OTHER

About this role

Where You’ll Work

CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.

 

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

Job Summary and Responsibilities

As an Appointment Scheduler, you will be the crucial first point of contact, connecting our patients with the expert care they need, playing a pivotal role in their healthcare journey.Every day, you will expertly manage patient schedules, clarify instructions, and leverage technology to ensure seamless care coordination, all while offering compassionate support to diverse patient populations.To be successful in this role, you will combine strong clinical understanding with exceptional technological proficiency, a deep commitment to patient well-being, and an adaptable spirit keen on learning and collaboration.

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.

Job Requirements

  • High school diploma or equivalent required
  • Knowledge of insurance authorization/billing requirements.  Demonstrate strong customer service and communication skills.  Organizational and time management skills.  Proficient computer skills.  Knowledge of clinic procedures and regulatory requirements.  Possess a strong work ethic and a high level of professionalism.  A team player who handles multiple projects simultaneously in a fast paced environment. 

Join us at Catholic Health Initiatives, and become a part of our faith-based health system.

 

Frequently Asked Questions

Is the salary disclosed for the Appointment Scheduler position at commonspirit?
The salary for this Appointment Scheduler role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Appointment Scheduler role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Appointment Scheduler role in the Family Practice Clinic department at commonspirit.
Which team or department does the Appointment Scheduler at commonspirit belong to?
This Appointment Scheduler position is part of the Family Practice Clinic department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Appointment Scheduler position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Appointment Scheduler job at commonspirit posted?
This Appointment Scheduler position at commonspirit was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Appointment Scheduler
commonspirit
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You'll be redirected to commonspirit's official application page on icims.