Patient Registration Representative

commonspirit· ED Patient Registration
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OTHER

About this role

Where You’ll Work

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy. 

Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. 

California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care. 

One Community. One Mission. One California 

Job Summary and Responsibilities

As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.

 

  • Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
  • Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
  • Properly identifies the patient to ensure medical record numbers are not duplicated.
  • Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
  • Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.

Job Requirements

Required

  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
  • Fire Safety, within 90 Days

Preferred

  • 2 years experience
  • Applicable educationand/or training can be used to balance alack of experience
  • Basic Life Support - CPR

Frequently Asked Questions

Is the salary disclosed for the Patient Registration Representative position at commonspirit?
The salary for this Patient Registration Representative role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Patient Registration Representative role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Registration Representative role in the ED Patient Registration department at commonspirit.
Which team or department does the Patient Registration Representative at commonspirit belong to?
This Patient Registration Representative position is part of the ED Patient Registration department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Registration Representative position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Patient Registration Representative job at commonspirit posted?
This Patient Registration Representative position at commonspirit was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Registration Representative
commonspirit
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You'll be redirected to commonspirit's official application page on icims.