Medical Office Representative

commonspirit· Neurology Clinic
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OTHER

About this role

Where You’ll Work

Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024). 

CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states. 

Job Summary and Responsibilities

As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk.To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount.
  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.

Job Requirements

Required
  • High School GED High School diploma or GED, upon hire and
  • Courses in and/or knowledge of medical terminology and Surgery procedures and, upon hire and
  • Must have previous surgery scheduling experience and
  • Must have computer and applications software experience
  • None, upon hire
Preferred
  • Some college courses, upon hire

Frequently Asked Questions

Is the salary disclosed for the Medical Office Representative position at commonspirit?
The salary for this Medical Office Representative role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Medical Office Representative role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Medical Office Representative role in the Neurology Clinic department at commonspirit.
Which team or department does the Medical Office Representative at commonspirit belong to?
This Medical Office Representative position is part of the Neurology Clinic department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Office Representative position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Medical Office Representative job at commonspirit posted?
This Medical Office Representative position at commonspirit was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Medical Office Representative
commonspirit
Apply for this role ↗

You'll be redirected to commonspirit's official application page on icims.