IT Process Manager

commonspirit· Information Technology
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🌍 Remote📍 Chicago, IL, US📍 Los Angeles, CA, US📍 Phoenix, AZ, USOTHER

About this role

Where You’ll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

This is a remote position.

 

As a Process Manager, you will lead complex projects, collaborate with cross-functional teams, and ensure the successful implementation of process improvement initiatives without direct supervisory responsibilities. You will leverage your expertise in process optimization, project management, and change management to drive continuous improvement and deliver measurable results.

 

An Information Technology (IT) Process Manager focuses on optimizing and improving IT-related processes within an organization. This position will own and manage processes related to Demand Management, Strategic Portfolio Management, Application Portfolio Management, Time Tracking, Resource Management or overall IT Administrative processes. The chosen candidate will own the full scope of the defined process for the CommonSpirit Health organization.

To be successful, you will possess strong analytical skills, experience with process mapping tools, a deep understanding of ITSM frameworks, and a proven ability to drive improvement.

  • Strategize and execute comprehensive process improvement initiatives spanning multiple business functions, from conception to implementation, ensuring alignment with organizational objectives.
  • Conduct in-depth analyses of existing processes, employing advanced statistical methods and data analytics techniques to identify root causes of inefficiencies, variations, and bottlenecks.
  • Lead cross-functional teams in dissecting complex operational challenges, fostering collaboration, and harnessing collective expertise to develop innovative solutions and best practices.
  • Drive the adoption of Lean Six Sigma methodologies and other process improvement frameworks, coaching teams on tool selection, implementation strategies, and sustainable practices.
  • Develop robust project plans, establish clear objectives, and define key performance indicators (KPIs) to monitor progress, track outcomes, and quantify the impact of process enhancements.
  • Collaborate closely with technology teams to evaluate, integrate, and optimize digital solutions, automation technologies, and data analytics platforms to streamline workflows and enhance decision-making capabilities.

Job Requirements

Required Experience and Education

  • Bachelors in Engineering, Healthcare, IT or related field
  • Minimum 8 years experience
  • Lean Six Sigma Black Belt Certification (LSSBB)

Frequently Asked Questions

Is the salary disclosed for the IT Process Manager position at commonspirit?
The salary for this IT Process Manager role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the IT Process Manager job at commonspirit remote?
Yes, this IT Process Manager position at commonspirit is remote, with team members based in Chicago, IL, US, Los Angeles, CA, US, Phoenix, AZ, US. You can work from home or anywhere in the supported regions.
Is the IT Process Manager role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a IT Process Manager role in the Information Technology department at commonspirit.
Which team or department does the IT Process Manager at commonspirit belong to?
This IT Process Manager position is part of the Information Technology department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Process Manager position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the IT Process Manager job at commonspirit posted?
This IT Process Manager position at commonspirit was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Process Manager
commonspirit
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