Patient Resource Tech

Where You’ll Work

Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC) 

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.

Job Summary and Responsibilities

As our Patient Resource Tech, you will provide essential support across various patient care and hospital operations, directly contributing to patient safety, comfort, and operational efficiency. You will rotate through multifaceted roles, including patient sitter, transportation aide, and hospital entry screener, showcasing your adaptability and commitment to a seamless patient experience. 

Every day you will act as a patient sitter, providing 24-hour visual observation and prompt response to patient needs and requests, ensuring their safety and comfort. When functioning as a transportation aide, you will safely transport patients, equipment, and supplies throughout the hospital, ensuring efficient movement and accurate tracking of assignments. 

To be successful in this role, you will possess a high school diploma or GED. You must hold a current BLS-CPR certification upon hire. We are seeking individuals with prior experience in a healthcare setting who demonstrate excellent communication skills (written and verbal), the ability to read and comprehend instructions clearly, and strong technical proficiency in obtaining, recording, and reporting vital signs accurately.

• Remains present with patient and has visual observation at all times
• Removes all personal items
• Places patient in red gown
• Adheres to Sitter Guidelines and Standards of Care for patient care populations served
• Communication
• Reports all behavior changes to nurse

Job Requirements

Required

• High School Graduate general studies
• American Heart Association Basic Life Support - CPR

Preferred

• Experience in healthcare