Registrar Lead

Where You’ll Work

Hello Humankindness

Where You Will Thrive. Where You Will Make a Difference. Where Collaboration Amplifies Care.

At AZ General Hospital Mesa, you're not just joining a team – you're becoming a vital part of a community's well-being. As a 50-bed non-profit facility, we're dedicated to delivering compassionate, high-quality healthcare to Mesa and its surrounding communities. Every day, you'll see the direct impact of your work, whether it's comforting a patient, collaborating with a colleague, or innovating solutions that improve lives.

Our commitment to excellence is further strengthened through our close collaboration with Mercy Gilbert Medical Center, expanding our capabilities and offering a broader spectrum of patient care experiences and professional development opportunities.

But your impact extends even further. We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This vast network means unparalleled opportunities for growth, learning, and making a difference on a grander scale, impacting nearly 1 in 4 U.S. residents.

If you are driven by a commitment to social justice, passionate about health equity, and eager to contribute to new, innovative ways of delivering care within a highly collaborative environment, then look no further. 

This isn't just a job; it's a calling, and you belong right here with us. Come build a fulfilling career where your values align with your work, and your contribution truly matters.

Job Summary and Responsibilities

As our Registrar Lead, you will be a pivotal resource for the Patient Access Department, combining front-line registration expertise with leadership responsibilities. You'll play a key role in staff development, including hiring and comprehensive training, while ensuring departmental processes and policies are meticulously implemented and adhered to. 

Every day you will courteously greet patients, accurately obtain demographic and insurance information, and expertly code and verify insurance coverage. You will actively assist patients with billing inquiries, process medical records requests, and facilitate patient transfers needing higher levels of care.

To be successful in this role, you will need an Associate's degree or a combination of education and job-related experience, complemented by at least one year of recent medical office, hospital registration, or banking experience. 

• Courteously and professionally greet patients.
• Obtain accurate demographic insurance information.
• Correctly code and verify insurance coverage.
• Collect estimated patient responsibility or screen patient for assistance programs.
• Answer all incoming calls to the facility.

Job Requirements

Required

• High School Graduate/GED
• One (1) year of recent medical office, hospital registration or banking experience
• American Heart Association Basic Life Support

Preferred

• Associates degree or a combination of education and job-related experience
• One (1) year of management, supervisor or lead experience
• Service recovery & conflict resolution
• Medical terminology, insurance verification, collections, schedule creation and maintenance