Assistant Nurse Manager

Where You’ll Work

Founded in 1956, Dignity Health - Memorial Hospital is a 385-bed, acute care, nonprofit hospital located in Bakersfield, California. Serving nearly 100,000 patients annually, the hospital offers a full complement of services including heart care, maternity care, and orthopedics. Additionally, Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and its Lauren Small Children’s Center is the first comprehensive pediatric program in Kern County.

One Community. One Mission. One California 

Job Summary and Responsibilities

As our Assistant Nurse Manager, you will be a visionary leader, setting the standard for exceptional patient care and empowering our teams to achieve unparalleled clinical excellence.Every day, you will passionately advocate for your team, translating their insights into actionable strategies that uplift both staff and patient experiences.To  be successful in this pivotal role, you will embody confident leadership, master tough conversations with grace, and excel as an educator at heart. Your exceptional communication will transform every interaction into a powerful opportunity to elevate understanding and drive our shared mission for superior patient outcomes.

• Maintains standards for professional staff behavior in the department. Provides staff with constructive feedback on performance in a timely manner. Utilizes HR policies on progressive corrective action to address unresolved staff issues. Models professional behavior and collaboration for staff. Actively creates a fair and just culture. Actively supports leadership in shared goals. Monitors staff adherence to assignments and duties. Delegates appropriate activities to responsible staff. Uses acuity tracking system for staffing and patient care assignments.
• Seeks opportunities for staff development in a variety of aspects in the clinical setting. Assesses staff knowledge level. Identifies learning needs of staff. Coordinates education opportunities for staff and schedules appropriately. Promotes the delivery of new processes for staff and ensures compliance. Influences and supports staff to expand professional development in their area of practice. Able to effectively manage personnel relating to productivity. Flexes staff to meet census levels and productivity goals. Proactively anticipates staffing needs and plans appropriately. Assigns breaks and lunches to staff and ensures compliance.Takes actions to assure staff is able to complete patient care within limits of shift. Maintains overtime approval process. Reviews and maintains supply utilization.
• Knowledgeable of all regulatory agency standards for patient and staff requirements. Provides staff education to standards. Monitors for staff compliance and adherence to requirements. Conducts or assigns audits/observation to ensure compliance. Ensures the unit remains “survey ready” at all times. Uses applicable computer programs to enhance patient and employee communication. Proficient in Microsoft & Google Workspace applications. Demonstrates competency in utilization of the EHR. Demonstrates breadth and/or depth of professional/technical skills and capabilities required for position; shares knowledge; sets or contributes to the Company's direction within area of expertise.
• Shares authority and responsibility with others to move decision making and accountability downward through the organization enabling individuals to stretch their capabilities and accomplish the business unit's strategic priorities. Keeps the organization's mission, vision and values at the forefront of decision making and actions. Knowledge of the decision making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Shared responsibility for staff/employee appraisal process in the department. Contributes to the evaluation of staff performance through written and verbal input. Provides direct feedback to staff regarding performance issues. Evaluations are submitted timely, prior to the due date.
• Maintains communication standards in the department. All verbal and written communication is professional and respectful towards staff, physicians and all disciplines. Assures staff members demonstrate appropriate communication techniques and corrects behavior if needed. Is timely and thorough in communicating with Nurse Manager regarding unit and employee issues. Utilizes the Chain of Command for any unresolved staff or unit issues. Demonstrates ability to effectively manage internal & external conflict. Demonstrates leadership role in staff engagement. Feedback is provided on a consistent basis for staff. Participates in multidisciplinary processes.
• Assumes the role of Patient Experience lead for the department. Rounds on patients to assess needs. Provides clinical direction and serves as a resource for problem solving. Provides service recovery for identified problems. Manages department staffing, scheduling, and timecard issues. Schedules are submitted balanced to Nurse Manager to facilitate departmental needs. Assigns patient care to staff appropriate to skill and competency levels. Uses approved staffing standards to staff the department according to patient need. Proficient in timecard editing and authorizes overtime and paid time off in a timely manner.

Job Requirements

Required

• Associate Of Nursing ADN with progression towards obtaining Bachelor’s Degree in Nursing within three years of hire or Minimum two years experience as a registered nurse., upon hire and
• Registered Nurse: CA, 
• Basic Life Support - CPR, American Heart Assocation (AHA) 
• Advanced Cardiac Life Support, American Heart Assocation (AHA)
• Pediatric Advanced Life Support, American Heart Assocation (AHA) 

Preferred

• Bachelors Of Nursing BSN, upon hire and
• One year leadership experience