Care Coordination Assistant

Where You’ll Work

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

Job Summary and Responsibilities

As our Care Coordination Assistant, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary.

Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups.

To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.

• Collaborates with and supports the Care Coordination team.
• Manages timely post-acute care referrals.
• Ensures post-acute follow-up appointments to assist with readmission prevention.
• Delivers required patient notifications and letters and obtains patient or family signatures on documents as required.
• Managers transportation referrals.

Shift: 8am - 4:30pm

Schedule: Monday - Friday

Student loan repayment program offered!

Job Requirements

Required

• Associates degree in Business or Health Related field

Preferred

• Bachelor's in Social Work
• Three (3) years experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.
• Experience supporting clinicians in demanding and fast paced patient care environments.
• LPN
• CMA
• CNA
• EMT