Medical Assistant Registrar

Where You’ll Work

Hello Humankindness

 

Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.

For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings. 

 

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. 

 

Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.

 

Look for us on Facebook and follow us on Twitter.

#RN-DH

Job Summary and Responsibilities

JOIN US NOW as we are seeking a dedicated MA to function as a team member and provide care within MA scope of practice for our Urgent Care. The MA works under the direct supervision of the nurse manager in caring for the patient and providing the best possible individualized care in a timely manner. Responsible for the verification and authorization of insurance benefits on all patient accounts through electronic verification system and/or third party payers in order to obtain accurate and prompt reimbursement. Provides information and answers questions about the Dignity Health Payment Assistance program.  Job Summary: Under the direct supervision of the Physician and within the MA scope of practice, provides excellent care to Dignity Health Urgent Care patients. Responsible for all aspects of the registration process includingmanagement of medical record requests, worker's compensation and point of care collections.  Essential Function:

• Registers/pre-registers patients in a timely manner as evidenced by minimal to no patient waiting and minimal registration time
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Provides notes in computer system by documenting all payer related information, patient issues, physician office communications, and any account related communication.
• Verifies insurance eligibility/benefits and co-pay/deductibles and primary and secondary insurance.
• Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.).
• Properly prioritizes patients for treatment in a manner consistent with level of care appropriate for patient and physicians' request for location.

Job Requirements

Minimum:

 

Education and Experience:

• High School/ GED
• Graduate of a Medical Assistant Program or
• Completion of an U.S. Armed Forces medical services training program 
• Minimum of one (1) year experience in prior authorization, pre-certification, insurance benefits and how they apply to hospital registration or medical office settings

Certifications:

• Current MA certificate
• Current American Heart Association BLS 

Preferred:

• One (1) year experience as a front and back office MA in a family practice or urgent care setting preferred
• Bilingual in Spanish Experience as a MA in an ED or Urgent Care setting