Certified Medical Asst, Bilingual 07/23/26

carenethealthcare· Customer Service/Support
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🌍 Remote📍 USFULL TIME

About this role

Overview

Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico

 

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want work with an entrepreneurial spirit and deliver market-leading performance!

 

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Some of what you will be doing: 

 

  • Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
  • Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
  • Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
  • Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
  • Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
  • Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
  • Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
  • Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.
  •   How to thrive when working at home: Safety o Choose a consistent work area/officeo Make your area physically safeo Stay organizedo Personalize your desk!

    Security o Privacy matterso Keep it quiet - remember, we are dealing with patients!o Protect your computer

    Supporto Communicateo We coach and focus on your performanceo Quality matters

    Success o Get ready for work!o Prepare yourself mentallyo Use your resourceso On your break, get outside once in a while

     

    Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. 

    Qualifications

    We want you to be successful, so these are some of the qualifications required:

     

    Education/Experience:

    Minimum of High School Diploma or GED; Minimum of 1 years experience in a retail pharmacy; Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules; Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements; Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies; Preferred Education, Experience & Skills Bilingual, National Certification,

     

    Language Ability:

    Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions. General writing skills and ability to produce work free from typographical or spelling errors. Proficient Bilingual Language Skills- Read, Write, Speak (Spanish and English).

     

     

    Technical skills:

    Basic PC and keyboarding skills required. Ability to handle multiple line phone systems, pagers and paging systems preferred. Working knowledge of Microsoft Office, Internet and e-mail

     

    Certificates and Licenses:

     

    • Pharmacy Technician: Certified Pharmacy Technician (CPhT) current, unrestricted license is required.
    • Medical Assistant: must have a verifiable and nationally recognized certificate 

    Compensation & Benefits

     

    At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Medication Refill role is $17.50 per hour.

    In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

     

    Additional Information

     

    Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

     

    Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

     

    Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

     

     

     

    #INDBilingual

    Frequently Asked Questions

    Is the salary disclosed for the Certified Medical Asst, Bilingual 07/23/26 position at carenethealthcare?
    The salary for this Certified Medical Asst, Bilingual 07/23/26 role at carenethealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Is the Certified Medical Asst, Bilingual 07/23/26 job at carenethealthcare remote?
    Yes, this Certified Medical Asst, Bilingual 07/23/26 position at carenethealthcare is remote, with team members based in US. You can work from home or anywhere in the supported regions.
    Is the Certified Medical Asst, Bilingual 07/23/26 role at carenethealthcare full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Certified Medical Asst, Bilingual 07/23/26 role in the Customer Service/Support department at carenethealthcare.
    Which team or department does the Certified Medical Asst, Bilingual 07/23/26 at carenethealthcare belong to?
    This Certified Medical Asst, Bilingual 07/23/26 position is part of the Customer Service/Support department at carenethealthcare. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Certified Medical Asst, Bilingual 07/23/26 position at carenethealthcare?
    Click the "Apply Now" button on this page. You will be redirected to carenethealthcare's official application portal hosted on icims where you can submit your application directly.
    When was the Certified Medical Asst, Bilingual 07/23/26 job at carenethealthcare posted?
    This Certified Medical Asst, Bilingual 07/23/26 position at carenethealthcare was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
    Certified Medical Asst, Bilingual 07/23/26
    carenethealthcare
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