KeyHolder, Robert Graham - Wrentham, Ma
centricbrands· All Retail Store
About this role
About Us
ROBERT GRAHAM founded in 2001, is an American eclectic luxury men's and women's apparel brand. Robert Graham offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
The Keyholder is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.
Specific Responsibilities Would Include
SALES GENERATION:
- Meet sales goals-Continuously motivate sales staff to meet assigned sales and productivity goals
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
- Demonstrate sales leadership for staff by playing an active role on the selling floor-collaborate with the management to identify marketing opportunities to support sales
- Work with the Store Manager to develop events/incentives that will continue to grow customer base, with particular emphasis on building local market
CUSTOMER SERVICE:
- Ensure all associates provide the highest level of customer service to achieve World Class Service standards
- Ensure staff maintains constant client communication through referring to client books and client database
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise.
- Empower associates to make decisions in the customer's best interest that also support the Company's philosophy
Our Best Fit Candidate Would Have
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Gets first-hand customer information and uses it for improvements in products and services
- Acts with customers in mind; establishes and maintains effective relationships with customers
- Be knowledgeable and enthusiastic about fashion
- Excellent communication skills
- Availability to work weekends and Holidays and report to work on a timely fashion
- Ability to support management with supervision of scheduled staff in the store
- Hold Store Key
*This commission eligible position will receive a generous employee discount at Robert Graham.
Robert Graham is an equal opportunity employer
#LI-HR1
Frequently Asked Questions
Is the salary disclosed for the KeyHolder, Robert Graham - Wrentham, Ma position at centricbrands?
The salary for this KeyHolder, Robert Graham - Wrentham, Ma role at centricbrands is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the KeyHolder, Robert Graham - Wrentham, Ma position at centricbrands located?
This KeyHolder, Robert Graham - Wrentham, Ma role at centricbrands is based in Wrentham, MA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the KeyHolder, Robert Graham - Wrentham, Ma role at centricbrands full-time or part-time?
This is listed as a PART TIME position. It is posted as a KeyHolder, Robert Graham - Wrentham, Ma role in the All Retail Store department at centricbrands.
Which team or department does the KeyHolder, Robert Graham - Wrentham, Ma at centricbrands belong to?
This KeyHolder, Robert Graham - Wrentham, Ma position is part of the All Retail Store department at centricbrands. See the full job description for more information about the team structure and responsibilities.
How do I apply for the KeyHolder, Robert Graham - Wrentham, Ma position at centricbrands?
Click the "Apply Now" button on this page. You will be redirected to centricbrands's official application portal hosted on icims where you can submit your application directly.
When was the KeyHolder, Robert Graham - Wrentham, Ma job at centricbrands posted?
This KeyHolder, Robert Graham - Wrentham, Ma position at centricbrands was posted on May 23, 2026. Apply as soon as possible — early applications are often reviewed first.
KeyHolder, Robert Graham - Wrentham, Ma
centricbrands
You'll be redirected to centricbrands's official application page on icims.