Customer Service Representative

brownheatingandcooling· Customer Service & Support
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📍 Birmingham, AL, USFULL TIME💰 USD 15–18/yr

About this role

Overview

Looking to TRADE up to a better opportunity? Brown Cooling, Heating, Plumbing, and Electrical has an exciting opportunity for a Customer Service Representative. This position pays $15- $18 per hour.

 

Why join our team?

  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)

What you will do:

  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service

What you bring:

  • Previous customer service experience
  • Strong attention to details
  • Conscientious, team player
  • Honesty integrity, quality craftsmanship and a good attitude
  • Clear background check and drug screen

Who we are:

 

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!

 

If this sounds like something you would like to join for a long-term career move, apply today!

 

We are an Equal Employment Opportunity Employer

Job Type: Full-Time

Salary: $15.00 - $18.00 per hour

 

 

Experience level:

  • 1 year

 

Work setting:

 

  • In-person
  • Office

Frequently Asked Questions

What is the salary for the Customer Service Representative role at brownheatingandcooling?
The listed salary for this Customer Service Representative position at brownheatingandcooling is USD 15–18/yr. This is an FULL TIME role.
Where is the Customer Service Representative position at brownheatingandcooling located?
This Customer Service Representative role at brownheatingandcooling is based in Birmingham, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at brownheatingandcooling full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative role in the Customer Service & Support department at brownheatingandcooling.
Which team or department does the Customer Service Representative at brownheatingandcooling belong to?
This Customer Service Representative position is part of the Customer Service & Support department at brownheatingandcooling. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at brownheatingandcooling?
Click the "Apply Now" button on this page. You will be redirected to brownheatingandcooling's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at brownheatingandcooling posted?
This Customer Service Representative position at brownheatingandcooling was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
brownheatingandcooling · 💰 USD 15–18/yr
Apply for this role ↗

You'll be redirected to brownheatingandcooling's official application page on icims.