Overview

Senior Internal Communications Officer

Location: Remote / Flexible

Hours:  Full-time – 37.5 hours per week

 

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

 

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

 

Make communication matter where it counts

Are you a passionate communications professional ready to lead, innovate, and make a real impact?

 

We’re looking for a Senior Internal Communications Officer to shape how we engage, inspire, and connect our people. This is your opportunity to lead a talented team, influence senior leaders, and deliver high-impact communications that support life-changing services across the organisation.

 

The role is primarily home-based, with occasional travel to Change Grow Live locations across the UK. We welcome applications from candidates based anywhere in the UK. In return, you'll join a friendly, energising and values-driven organisation where you'll be supported to succeed and encouraged to bring your ideas, creativity and expertise. We are open, bold and compassionate, and we are committed to creating a diverse and inclusive workplace where everyone can thrive.

Responsibilities

About the role

In this key leadership role, you’ll drive the delivery of our internal communications and engagement strategy—ensuring every colleague and volunteer feels informed, connected, and empowered.

You’ll:

• Lead and develop a team of three Internal Communications Officers
• Own and manage the internal communications calendar and planning pipeline
• Deliver major campaigns and high-profile communications projects
• Partner with senior leaders to provide expert strategic advice
• Continuously improve channels and content to increase engagement and impact
• Monitor performance, identify risks, and drive innovative solutions
• Champion our brand, tone of voice, and organisational values 

 

What you’ll bring

We’re looking for someone who combines creativity with strategic thinking and leadership:

Essential experience & skills

• Experience in communications or marketing (4+ years)
• Proven success delivering engaging campaigns and communications plans
• Experience managing or supervising others
• Strong project management skills and ability to manage multiple priorities
• Excellent interpersonal and stakeholder management skills
• Highly organised with exceptional attention to detail
• A proactive, innovative mindset with a passion for continuous improvement

 

We’d particularly welcome experience in:

• Experience with tools like Mailchimp, SharePoint, Viva Engage, or Teams live events
• Knowledge of change communications or project management approaches
• Ability to use data and insights to influence communications strategies

About the team

You’ll be part of a collaborative and creative Communications and Marketing function (25+ colleagues).

Working within a dedicated Internal Communications & Engagement team, you’ll play a key role in shaping how we connect with our workforce across the organisation. 

Why join us?

This is more than just a communications role. It’s a chance to:

• Lead meaningful work that supports people and communities
• Influence senior decision-making and organisational culture
• Be part of a supportive, forward-thinking team
• Work flexibly in a remote-first environment
• Develop your leadership and strategic communications expertise

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

 

Direct applications only we will not be engaging agencies for this vacancy.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Ready to make an impact?

If you’re an experienced communicator with a passion for innovation, leadership, and engagement—we’d love to hear from you.

 

Apply now and help us connect people to purpose.

Salary Range (pro rata if part time)

CGL points 33 to 36 (£37,184.90 - £39,891.91)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

16/6/2026

Closing Date

11/6/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Fiona Caslake | fiona.caslake@cgl.org.uk