Healthcare Assistant - Hospital Liaison

Overview

Change Grow Live is a leading substance misuse charity where our core values ‘Be bold, be open, be compassionate’ are the guiding principles of our team's efforts. 

 

We're seeking a dedicated Hospital Liaison Healthcare Assistant to join our compassionate and diverse team in Kings Lynn team- a group of professionals committed to supporting individuals at the Queens Elizabeth Hospital Kings Lynn with compassion.

 

The post holder will work across the hospital site (e.g. A&E and admissions wards) to provide rapid access to assessment, brief interventions/harm minimisation and support discharge planning/onward referrals for people attending hospital with substance misuse related issues.

 

At Change Grow Live, our Kings Lynn service is more than just a workplace; it's a vibrant and collaborative community. Here, a diverse team joins forces with a shared dedication to nurturing hope and driving positive change. From our inspiring service manager to our compassionate nurses, dedicated healthcare assistants, empathetic recovery staff, and supportive peer mentors, every team member plays a crucial role in our mission. Together, we create a supportive and inclusive environment where everyone can thrive and make a difference in the lives of others. Join us and be part of something truly meaningful.

 

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. 

 

Where: Kings Lynn (Queen Elizabeth Hospital), Norfolk

Hours: full time, 37.5 hours per week

 

 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• Working closely with your Nursing team to develop pathways to care 
• Support service users in opiate and alcohol interventions within a hospital setting.
• You will support on harm reduction interventions along with physical and mental health assessments.
• Keeping the people who use our services at the heart of everything you do

 

About you: 

• Good interpersonal skills and a willingness to work flexibly as part of a team
• Experience of working within substance misuse or a social care setting would be an advantage but not essential
• A clear understanding of the need for and ability to deliver quality services
• Good organisational skills
• Confidence to work on own initiative as well as part of the team
• Communicate confidently and effectively, verbally and in writing
• Respond flexibly to the demands of the post
• It is desirable that you have a full UK driving license as travel within Norfolk will be required for this role.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities and Person Specification 

 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

 

Direct applications only — we will not be engaging agencies for this vacancy.

 

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Salary Range (pro rata if part time)

CGL points 20 to 21 (£26,091.00 - £26,502.53)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

30/6/2026

Closing Date

21/6/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Michelle Stewart | michelle.stewart@cgl.org.uk

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.