Call Center Representative

cellularsales· Consumer Support
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📍 League City, TX, USOTHER

About this role

Cellular Sales

 

Call Center Representative

 Customer Service | Business Development

 

Cellular Sales is Growing!

 

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

 

We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.

 

JOB DESCRIPTION

 

Summary/ObjectiveProvide ongoing support to the current sales force.  Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 

 

Essential Functions

  • Follow up on distributed leads
  • Generate store traffic and contribute to the markets success
  • Handle customer inquiries both by phone and text
  • Support sales force by generating sales leads
  • Follow communication scripts when handing different topics
  • Research required information using available resources
  • Provide customers with product and service information
  • Candidates should be able to take feedback and criticism to improve productivity and character

    • Competencies

  • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

    •  

    Supervisory ResponsibilityThis position has no supervisory responsibilities.

     

    Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

     

    Physical Demands

    Must be able to sit for long periods of time

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

     

    Position Type/Expected Hours of Work

    This is a full-time position.

    Travel

    No travel is expected for this position.

    Required Education and Experience

     

  • High School diploma or GED

    •  

    Preferred Education and Experience

     

  • Previous office experience
  • Proficient in Microsoft Office
  • Knowledge of customer service principles and practices
  • Experience in a call center or customer service environment
  • Data entry and typing skills (including 10 key)

    •  

    Essentials

     

    • Positive attitude
    • High school diploma or equivalent; college degree preferred
    • Minimum two years of related work experience
    • Effective communication skills
    • Interest and understanding of technology products and services
    • Business ownership mentality

     

    Compensation

    • The highest in the wireless industry

    Frequently Asked Questions

    Is the salary disclosed for the Call Center Representative position at cellularsales?
    The salary for this Call Center Representative role at cellularsales is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Call Center Representative position at cellularsales located?
    This Call Center Representative role at cellularsales is based in League City, TX, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Call Center Representative role at cellularsales full-time or part-time?
    This is listed as a OTHER position. It is posted as a Call Center Representative role in the Consumer Support department at cellularsales.
    Which team or department does the Call Center Representative at cellularsales belong to?
    This Call Center Representative position is part of the Consumer Support department at cellularsales. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Call Center Representative position at cellularsales?
    Click the "Apply Now" button on this page. You will be redirected to cellularsales's official application portal hosted on icims where you can submit your application directly.
    When was the Call Center Representative job at cellularsales posted?
    This Call Center Representative position at cellularsales was posted on May 1, 2026. Apply as soon as possible — early applications are often reviewed first.
    Call Center Representative
    cellularsales
    Apply for this role ↗

    You'll be redirected to cellularsales's official application page on icims.