Transaction Servicing Specialist II

Benefits Overview

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best!

Remarkable Benefits Offered by CoBank

• Careers with a purpose
• Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
• Competitive Compensation & Incentive
• Hybrid work model: flexible arrangements for most positions
• Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
• Robust associate training and development with CoBank University
• Tuition reimbursement for higher education
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
• Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
• Associate Resource Groups: creating a culture of respect and inclusion
• Recognize a fellow associate through our GEM awards

Job Description

Transaction Services team members are responsible for completing unit assignments in order to provide customers and internal groups with dependable and relevant financial services. Key responsibleness include accurately processing and posting of transactions and preparing documentation to record activity. All team members will communicate directly and indirectly with customers. While the tools and transactions differ between the units within Transactions Services, the duties and responsibilities are similar.

Essential Functions

• Gain a working knowledge of unit processes and procedures.
• Accurately process monetary transactions which may include wire transfers, ACH sent and received, checks sent and received.
• Post transaction and other activity in application used by the unit (e.g. Odessa for lease, PayPlus for wires, ACMS/ACBS, FIS applications for Cash Management, etc.).
• Communicate accurately and professionally with customers and partners regarding transactions and other inquiries.
• Work effectively in a polite professional manner with team members and associates throughout the bank.
• Adhere to unit procedures. Seek guidance from supervisor or designated team members when required actions are ambiguous.
• Ability to work in a fast paced, deadline-oriented environment.
• Adaptable to change as processes and tools change.
• Complete assigned duties timely and before established service level agreements. Seek guidance from supervisors or designated team members when assistance is needed.
• Use Service Console to originate and act on service tickets. This may include taking action on requests or responding to inquiries from other teams, customers or partners.

Education

• High school diploma or GED required

Work Experience

• 2 years of experience posting transactions, preferably in banking or financial services required
• Basic understanding of payment transactions (check, ACH and/or wires).

About CoBank

The typical base pay range for this role is between $54,300 - $62,100. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.

REASONABLE ACCOMMODATION

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing recruiting@cobank.com. Include your contact information and specific details about your requested accommodation.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

CoBank is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Responsibilities

Transaction Services team members are responsible for completing unit assignments in order to provide customers and internal groups with dependable and relevant financial services. Key responsibleness include accurately processing and posting of transactions and preparing documentation to record activity. All team members will communicate directly and indirectly with customers. While the tools and transactions differ between the units within Transactions Services, the duties and responsibilities are similar.