Dynamics 365 Implementation Consultant
About this role
Overview
Job Title: Microsoft Dynamics 365 Implementation ConsultantLocation: Remote - Canada
Working Hours: Central Time ZoneType: Independent Contract (Contractor / Non-Employee)Start Date: ASAP
Pay Rate: $68-$100/hr CAD
We are seeking experienced Microsoft Dynamics 365 professionals to lead and deliver greenfield implementations across Dynamics 365 Finance and Customer Relationship Management (CRM), with a strong emphasis on voice and telephony integration. The ideal candidate will have proven experience delivering end-to-end Dynamics 365 implementations, from solution design through deployment and post-go-live support.
Responsibilities
Roles & Responsibilities
- Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules.
- Translate business requirements into functional and technical solution designs.
- Configure, customize, and deploy Dynamics 365 Finance and CRM solutions.
- Own full lifecycle implementations including requirement gathering, design, build, testing, deployment, and hypercare support.
- Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation).
- Collaborate with telephony vendors and infrastructure teams on integration design.
- Design and manage integrations using Power Platform, Azure services, and APIs.
- Support data migration, validation, and reconciliation activities.
- Ensure security, compliance, and governance standards are met.
- Collaborate with business and IT stakeholders and provide implementation best-practice guidance.
Qualifications
Required Qualifications
- Proven experience in end-to-end Dynamics 365 Finance and CRM implementations.
- Hands-on experience with voice or telephony integrations within Dynamics 365 environments.
- Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
- Experience with system integrations, APIs, and Azure integration services.
- Strong analytical, communication, and stakeholder engagement skills.
Preferred Qualifications
- Microsoft Dynamics 365 or Power Platform certifications.
- Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools.
- Experience working on enterprise-scale ERP or CRM transformation programs.
Pay Range
USD $50.00 - USD $75.00 /Hr.Frequently Asked Questions
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