Receptionist

Overview

The Receptionist serves as the first point of contact for Brinkmann Constructors, setting the tone for a professional and welcoming office environment. This role is responsible for managing front desk operations, coordinating daily administrative functions, and ensuring seamless communication both internally and externally. The ideal candidate is organized, detail-oriented, and able to maintain a high level of professionalism while handling a high volume of calls, visitors, and administrative tasks in a fast-paced setting. 

At Brinkmann Constructors, we don’t just build projects—we build careers. As an employee-owned company, our team members have a direct stake in our success, driving accountability, innovation, and collaboration across every project. We’re committed to developing talented professionals who want to make an impact in a fast-paced, team-oriented environment.

 

 

Responsibilities

• Greet persons entering establishment, determine nature and purpose of visit and direct or escort them to specific destinations
• Answer high call volume telephone switchboard, screen and forward calls while maintaining a calm and professional demeanor
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
• Receive, sort and forward incoming mail from post office and faxes from reception fax machine
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, local courier services), as well as distribute incoming documents and/or packages
• Order, receive, stock and distribute office supplies
• Schedule conference rooms
• Maintain receptionist area, including front lobby and conference room
• Keep kitchen tidy including loading and unloading dishwasher and making sure coffee is fresh for employees and guests
• Perform administrative support tasks such as order and distribute plans, prepare job files, photocopying, faxing, filing and collating
• Manage and maintain company phone/extension/job lists
• Other duties as assigned

Qualifications

Minimim Qualifications:

• High school diploma or equivalent; Associate’s degree preferred
• Minimum 1+ years’ experience as a receptionist; previous administrative experience required
• Proficiency with Microsoft Office including Word, Excel and Outlook
• Ability to handle multi-line, high call volume switchboard

Competence-based Qualifications:

• Commitment to Brinkmann Constructors’ mission and values in all duties and responsibilities
• Outgoing with positive, helpful attitude; Able to interact with all levels of the organization and external customers
• Professional appearance and demeanor that inspires confidence and trust. Excellent phone etiquette and pleasant phone voice. 
• Commitment to complete customer satisfaction
• Strong communication skills – both written and verbal
• Reliable, dependable and punctual
• Self-starter who takes initiative
• Skilled at multitasking in a fast-paced setting