Service Excellence Advocate

cooperhealth· Professionals
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📍 Camden, NJ, USOTHER

About this role

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

The Service Excellence Advocate serves as a key liaison between patients, families, and hospital staff, ensuring that patient care concerns and service issues are promptly addressed. This role focuses on enhancing the patient's experience through proactive engagement, effective problem-solving, and collaboration with clinical and administrative leadership. The Service Excellence Advocate is responsible for resolving patient and family concerns, ensuring that feedback is appropriately acted upon, and fostering a patient-centered environment that aligns with organizational goals.

Experience Required

  • 3-5 years preferred
  • Customer service experience in a hospital setting is preferred

Education Requirements

  • High School Diploma required
  • Bachelors preferred
  • Significant Patient Advisor/Advocate experience may be considered in lieu of a bachelor’s degreePreferred speaks Spanish/ability to translate medical information

Salary Min ($)

USD $29.00

Salary Max ($)

USD $48.00

Frequently Asked Questions

Is the salary disclosed for the Service Excellence Advocate position at cooperhealth?
The salary for this Service Excellence Advocate role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Excellence Advocate position at cooperhealth located?
This Service Excellence Advocate role at cooperhealth is based in Camden, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Excellence Advocate role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Service Excellence Advocate role in the Professionals department at cooperhealth.
Which team or department does the Service Excellence Advocate at cooperhealth belong to?
This Service Excellence Advocate position is part of the Professionals department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Excellence Advocate position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Service Excellence Advocate job at cooperhealth posted?
This Service Excellence Advocate position at cooperhealth was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Excellence Advocate
cooperhealth
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