Patient Services Rep

cooperhealth· Clerical
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📍 Camden, NJ, USOTHER

About this role

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.

 

 

Experience Required

Minimum one year of recent registration or billing experience working in a medical facility preferred. 

Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.

Epic experience preferred. 

Excellent organizational, written/verbal communication and teamwork skills 

Demonstrated performance of excellent customer service skills.

Education Requirements

High School Diploma or equivalent required.

Special Requirements

Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.  

Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.

Salary Min ($)

USD $18.00

Salary Max ($)

USD $29.00

Frequently Asked Questions

Is the salary disclosed for the Patient Services Rep position at cooperhealth?
The salary for this Patient Services Rep role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Rep position at cooperhealth located?
This Patient Services Rep role at cooperhealth is based in Camden, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Rep role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Services Rep role in the Clerical department at cooperhealth.
Which team or department does the Patient Services Rep at cooperhealth belong to?
This Patient Services Rep position is part of the Clerical department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Rep position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Patient Services Rep job at cooperhealth posted?
This Patient Services Rep position at cooperhealth was posted on Feb 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Rep
cooperhealth
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You'll be redirected to cooperhealth's official application page on icims.