National Accounts Representative

emcorgroup· Administrative Services
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📍 Barberton, OH, USFULL TIME

About this role

About Us

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

 

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

 

Click the link below to watch a short video about S.A. Comunale.

 

https://comunale.com/application/files/5717/5459/5043/Sprinkler_Highlight_Vide_LoRes.mp4

Job Summary

 

Job Title: National Accounts Representative 

 

S.A. Comunale is seeking a National Accounts Representative. The primary function of this role is to manage customer specific requests as it relates to inspection and service of the fire protection systems.  The Company goal is to continuously grow the revenues of the National Accounts department while maintaining profits, satisfying customers’ requirements, and staying compliant with required guidelines. 

 

This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards customer service and support, quality work performance, and an understanding of the inspection and services provided by the Company. 

 

 

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

 

  • Schedule service and inspection of customer sites on demand and set frequencies.
  • Perform follow up as necessary on outstanding work orders.
  • Maintain subcontractor relations and negotiate rates as needed.
  • Provide phone coverage for assigned account(s) as well as overflow.
  • Maintain profitable margins on work orders.
  • Be the primary customer service contact for assigned account(s).
  • Cross-train to perform any job occupation as determined by the Company.
  • Regular and reliable attendance.

Qualifications

  • High School Diploma or GED is required.
  • 3+ years’ experience in a call center or customer service environment is required.
  • Strong customer service skills and the ability and willingness to learn new systems and processes is required.
  • Experience with Microsoft Office (i.e., Word, Excel, and PowerPoint) applications is required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Frequently Asked Questions

Is the salary disclosed for the National Accounts Representative position at emcorgroup?
The salary for this National Accounts Representative role at emcorgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the National Accounts Representative position at emcorgroup located?
This National Accounts Representative role at emcorgroup is based in Barberton, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the National Accounts Representative role at emcorgroup full-time or part-time?
This is listed as a FULL TIME position. It is posted as a National Accounts Representative role in the Administrative Services department at emcorgroup.
Which team or department does the National Accounts Representative at emcorgroup belong to?
This National Accounts Representative position is part of the Administrative Services department at emcorgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the National Accounts Representative position at emcorgroup?
Click the "Apply Now" button on this page. You will be redirected to emcorgroup's official application portal hosted on icims where you can submit your application directly.
When was the National Accounts Representative job at emcorgroup posted?
This National Accounts Representative position at emcorgroup was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
National Accounts Representative
emcorgroup
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