Dispatcher
emcorgroup· Administrative Services
About this role
About Us
From mechanical system analysis and standard energy retrofits, to the installation of complex and integrated protocol systems, we deliver state-of-the-art expertise and customer-centered service.
Job Summary
Havel is looking for a Service Dispatch Administrative Assistant in Fort Wayne, IN. In this position you will be responsible for answering phones for dispatch and scheduling services.
#havel # Shambaugh #LI-DF #LI-Onsite
Essential Duties & Responsibilities
- Maintain a positive and productive working relationship with Dispatch Manager, Operations Managers and Field Technicians
- Answering Incoming Phones
- Work with Dispatch Manager to schedule service calls and planned preventative maintenance
- Update customers on status of services calls and preventative maintenance requests
- Create/Maintain tickets using internal Dispatch Board
- Maintain Weekly On -Schedule for Field Technicians
- Enter Backflows inspections into Cross Connection Database
- Data Entry of Purchase Orders into Truline
- Call vendors to track down missing invoices
- Run Monthly reports for Operations Managers as needed
- Other duties assigned
Qualifications
- Background experience in administrative duties and customer service preferred
- Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint
- iSeries, AS400, or Truline experience is preferred
- Self-starter and attention to detail
- Possess a willingness to learn and ability to work well with others
- Good written, phone skills, and oral communication skills are essential to the job
- Regular and reliable attendance, including the ability to work extended hours and weekends as required
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.Geographic Disclosure
Compensation Range: $19-23 per hour
Frequently Asked Questions
Is the salary disclosed for the Dispatcher position at emcorgroup?
The salary for this Dispatcher role at emcorgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dispatcher position at emcorgroup located?
This Dispatcher role at emcorgroup is based in Southfiled, MI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at emcorgroup full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role in the Administrative Services department at emcorgroup.
Which team or department does the Dispatcher at emcorgroup belong to?
This Dispatcher position is part of the Administrative Services department at emcorgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher position at emcorgroup?
Click the "Apply Now" button on this page. You will be redirected to emcorgroup's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at emcorgroup posted?
This Dispatcher position at emcorgroup was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
emcorgroup
You'll be redirected to emcorgroup's official application page on icims.